Jobs · Customer Service

Head of Revenue Intelligence

The RealReal · Bellflower, CA · 1 wk ago
RemoteRemoteCustomer Service$200k–$220k/yrFull-time

Responsibilities

  • Define, standardize, and own the core business metrics and KPIs across the Revenue organization
  • Build automated executive reporting interfaces that provide visibility into intra-quarter KPI pacing and core sales performance
  • Lead deep-dive strategic analytics to uncover hidden performance bottlenecks, expansion opportunities, and pipeline anomalies
  • Partner with Data Engineering and BI teams to drive the cross-functional coordination of the corporate revenue data model roadmap, ensuring backend infrastructure supports executive reporting needs
  • Develop our sales experimentation framework
  • Field, prioritize, and execute high-priority ad-hoc data pulls and data validation requests for executive and board-level reporting
  • Act as the analytical gatekeeper, ensuring all commercial dashboards, attribution models, and revenue reports are accurate and reliable
  • Translate analytical findings into executive-level presentations, delivering actionable strategic recommendations to company leadership

Requirements

  • 7+ years of experience in sales analytics, revenue intelligence, business intelligence, or corporate data analytics; leadership or team management experience preferred
  • Expert proficiency in SQL and data visualization tools (Looker preferred) with a proven track record of designing executive-facing dashboards
  • Proven experience designing complex data visualization models specifically tracking business performance indicators like enterprise KPI pacing, pipeline coverage, and territory performance metrics
  • Strong foundational knowledge of statistical analysis and experimentation methodologies (A/B testing, hypothesis testing, regression analysis)
  • Demonstrated mastery in translating complex data sets into highly digestible, strategic narratives for non-technical executives
  • Proven experience coordinating with backend technical groups (Data Engineers, Warehouse Architects) to build business-ready data assets

Qualifications

  • Highly curious and results-oriented
  • Master storyteller with data, capable of extracting narrative insights from messy, disparate datasets
  • Willing to roll up their sleeves to write advanced SQL or build complex financial models
  • Maintain the macro view needed to design a multi-quarter data roadmap
  • Loves proving or disproving business hypotheses through data, optimizing the unit economics of the business, and building a culture of data-driven experimentation across the customer lifecycle

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