Head of Product - Market Expansion

Responsibilities

• Own and evolve the strategic roadmap for PHIL’s expansions including specialty pharmaceuticals, controlled substances, biologics, etc., aligning technical capabilities with business priorities.
• Benchmark against industry best practices, and build a plan to achieve best in class service offerings based on strategic direction and priorities.
• Drive significant improvements in PHIL solutions through optimized processing and judicious use of third party integrations vs internal capabilities.
• Develop and champion new platform capabilities to support expanded therapeutic categories and patient therapy management.
• Set long-term success metrics and operational KPIs, and ensure the product roadmap is tightly aligned with measurable outcomes.
• Lead cross-functional partnership with senior stakeholders across Product, Engineering, Operations, and Commercial teams to define priorities and deliver value.
• Lead discovery efforts and user research to identify top opportunities to deliver value, while ruthlessly prioritizing to maintain organizational focus and drive specific outcomes.
• Mentor product team members and elevate the overall product team capability through thought leadership, strategic rigor, and operational depth.

Qualifications

• 10+ years in product management with minimum 3 years experience in converting organization business strategy into clear product requirements and outcomes.
• Experience in healthcare, ideally in pharmacy operations, EHR systems, payer and plan integrations, etc.
• Proven ability to define and drive product strategy in complex, regulated, and mission-critical domains.
• Strong fluency with data and metrics, including experience setting and managing product KPIs and operational SLAs.
• Deep understanding of technical systems and the ability to collaborate effectively with engineering teams.
• Demonstrated ability to influence senior leadership including C suite leaders on product strategy and prioritization, to optimize business outcomes.
• A passion for improving patient care through thoughtful, scalable systems design.
• Able to thrive under pressure and a demonstrated bias for action to launch solutions rapidly.
• You must possess the ability to ruthlessly prioritize and deliver outsized results as a highly independent individual contributor.
• Proven use of AI in actual product solutions including continuous learning systems, as well as in development efficiency.