Head of Product - Integrations

Responsibilities

• Own and evolve the strategic roadmap for PHIL’s external integrations including electronic health records, payers and plans, third party providers, etc., linking high-level business strategy to technical requirements and product outcomes.
• Benchmark against industry best practices, and build a plan to achieve best-in-class service offerings based on strategic direction and priorities.
• Solve complex problems efficiently by driving significant improvements in quality and speed through optimized processing and judicious use of platform capabilities vs internal development.
• Develop and champion new platform capabilities to support expanded therapeutic categories and patient therapy management.
• Set long-term success metrics and operational KPIs, and ensure the product roadmap is tightly aligned with measurable outcomes.
• Act as a venturesome industry leader, identifying and evaluating third-party systems and service providers to keep PHIL at the forefront of the health-tech landscape.
• Lead cross-functional partnership with senior stakeholders across Product, Engineering, Operations, and Commercial teams to define priorities and deliver value.
• Lead discovery efforts and user research to identify top opportunities to deliver value, and ruthlessly prioritize to maintain organization focus.
• Mentor product team members and elevate the overall product team capability through thought leadership, strategic rigor, and operational depth

Qualifications

• 10+ years in product management with minimum 3 years experience in converting organization business strategy into clear product requirements and outcomes.
• Experience in healthcare, ideally in pharmacy operations, EHR systems, payer and plan integrations, etc.
• Proven ability to define and drive product strategy in complex, regulated, and mission-critical domains
• Strong fluency with data and metrics, including experience setting and managing product KPIs and operational SLAs
• Deep understanding of technical systems and the ability to collaborate effectively with engineering teams
• Demonstrated ability to influence senior leadership including C suite leaders on product strategy and prioritization, to optimize business outcomes
• A passion for improving patient care through thoughtful, scalable systems design
• Ability to thrive under pressure, deliver outsized results as a highly independent individual contributor and bias for action to launch solutions rapidly
• Proven use of AI in actual product solutions including continuous learning systems, as well as in development efficiency