Head of Product

About the job

About CoAd:

Serving more than 17,000 clients nationwide, CoAd delivers payroll, HR, benefits administration, compliance support, workforce technology, and PEO services that help organizations simplify operations, support their employees, and drive growth.

Built on the belief that workforce solutions should be integrated, intuitive, and people-centered, CoAd empowers employers to manage their workforce with greater confidence while adapting to the evolving needs of today’s workplace.

The Head of Product at CoAd is a senior product executive responsible for defining product vision, portfolio strategy, roadmap prioritization, and business outcomes across CoAd's full technology portfolio supporting PEO, ASO, and Payroll product lines, including future AI-enabled solutions.

Essential Job Functions

• Define and own the product vision and long-term strategy across all CoAd technology platforms and future platform investments.
• Develop and maintain multi-year product roadmaps aligned with business objectives.
• Identify market opportunities, customer needs, industry trends, and competitive threats – including the growing ASO segment where platform capability and employee experience (EX) are now the primary basis of competitive differentiation.
• Translate business strategy into product investment recommendations and execution plans.
• Serve as the voice of the customer across all product decisions.
• Own enterprise product portfolio prioritization and roadmap governance.
• Balance customer demand, compliance requirements, modernization initiatives, technical debt, and growth opportunities.
• Lead executive-level prioritization discussions and investment decisions.
• Develop business cases supporting strategic product investments.
• Ensure product investments deliver measurable business value and market impact, including growth in per-employee-per-month (PEPM) revenue, net revenue retention (NRR), gross revenue retention (GRR), and module attach rates across PEO, payroll, benefits, time, and HCM.
• Partner closely with the CIO, Head of Engineering, Head of AI, and Architecture leadership.
• Align product strategy with engineering capacity, architectural direction, and AI innovation initiatives.
• Build strong relationships across Operations, Sales, Customer Success, Marketing, Finance, and Executive Leadership.
• Drive organizational alignment around product priorities and business outcomes.
• Present product strategy, roadmap recommendations, and investment priorities to executive stakeholders.
• Translate complex product and technology decisions into clear, compelling business narratives — communicating tradeoffs, risks, and investment rationale in language that drives alignment and action at the Board, C-suite, and senior leadership levels.
• Establish accountability, decision-making frameworks, and governance processes across the product function.
• Monitor roadmap execution and product performance.
• Remove obstacles and accelerate organizational decision-making.
• Ensure teams remain focused on delivering customer and business value.
• Define and monitor product KPIs and success metrics.
• Partner with the Head of AI to identify and prioritize AI-enabled product opportunities.
• Incorporate AI capabilities into product strategy and roadmap planning.
• Support the development of intelligent, scalable customer experiences.
• Ensure product investments align with CoAd's broader AI strategy and innovation objectives.

Required Skills & Experience

• 10+ years of progressive Product Management experience.
• 5+ years leading product organizations within HCM, Payroll, PEO, Benefits Administration, Workforce Management, HR Technology, or closely related enterprise software environments.
• Deep expertise in Payroll, Human Capital Management (HCM), Benefits Administration, Professional Employer Organization (PEO) services, and Administrative Services Organization (ASO).
• Proven experience developing product strategy, defining roadmaps, and leading complex product portfolios.
• Experience in building and supporting AI-enabled products, automation initiatives, and digital transformation programs — including intelligent employee self-service, workforce analytics, and hire-to-retire platform strategies that reduce client churn and expand PEPM.
• Demonstrated success driving product innovation, customer adoption, and business growth.
• Strong understanding of software development lifecycles, agentic development, agile methodologies, and modern product operating models.
• Experience influencing executive stakeholders and leading cross-functional initiatives.
• Strong business acumen with the ability to translate market opportunities into product investments and measurable outcomes.

Preferred Skills & Experience

• Experience leading product organizations within a PEO, payroll provider, HCM platform, or benefits administration company.
• Experience operating within a private equity-backed or high-growth organization.
• MBA or advanced degree in Business, Technology, or a related discipline.

EEO

CoAd is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breast feeding and pregnancy-related medical conditions), gender, gender identity or expression, sexual orientation, marital status, uniform service member and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Matching
• Paid Time Off (PTO)
• Paid Holidays
• Remote Work
• Life Insurance
• Bonus