Head of Partnerships (Enterprise SaaS)

Responsibilities

• Own the partnerships value creation business plan and deliver on it!
• Drive revenue for TicketManager, focusing on generating high quality warm introductions with the TicketManager ideal client profile.
• Build and manage senior-level relationships with CROs, EVPs of Revenue, and Heads of Premium and Partnership Sales at partner organizations.
• Nurture warm introductions to Global 2000 targets, conduct regular business reviews, hold accountability discussions, and establish clear systems and metrics to track partner performance and pipeline contribution.
• Drive brand introductions and pipeline by working with partners to identify strong target corporate accounts (e.g., corporate suite holders, sponsors, premium buyers) and facilitating warm, executive-level introductions to TicketManager's sales team at the right moment in the buying cycle.
• Develop and maintain a structured partnership playbook, including onboarding processes, activation frameworks, QBR cadences, and performance scorecards that create consistency and accountability across the partner portfolio.
• Collaborate closely with TicketManager's Revenue team to ensure seamless handoff of warm introductions, provide partner context that accelerates deals, and close the feedback loop on conversion rates to continuously improve partner quality and targeting.
• Activate sports marketing agencies as a scalable channel for reaching enterprise brands, building relationships with agency decision-makers who advise clients on hospitality and sponsorship strategy.
• Identify and pursue new partnership opportunities across teams, leagues, venues, sports marketing agencies, and other live event properties that align with TicketManager's ideal customer profile.
• Report to the Leadership Team and provide regular updates on partnership pipeline, activation health, brand introduction volume, and revenue attribution from the partner channel.

Qualifications

• Proven track record of building and managing senior-level relationships in the sports and entertainment industry.
• Experience in driving revenue through strategic partnerships and warm introductions.
• Strong understanding of the TicketManager ideal client profile and ability to effectively communicate its value proposition.
• Excellent communication and negotiation skills, both in-person and over the phone.
• Ability to develop and execute a structured partnership playbook.
• Experience in managing and growing VIP Concierge revenue.
• Knowledge of and experience with enterprise SaaS platforms and premium ticket sourcing and procurement services.
• Ability to work collaboratively with cross-functional teams, including Sales and Customer Success.