Head of Partner Investments Operations, Google Cloud

About the job

As the Head of Partner Investments Operations, you will be a pivotal executive leader responsible for the global operational strategy, design, and execution of Google Cloud's goals partner incentive and investment portfolio. You will require a blend of operational excellence, and cross-functional leadership to drive partner profitability, accelerate customer adoption, and scale a partner ecosystem. You will lead a global team, manage a significant investment portfolio, and serve as a key advisor to executive leadership on all matters related to partner incentives.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Own the global multi-year strategy for partner investments (RaMP, DAF, PSF).
• Design and launch transformative partner programs globally.
• Analyze performers to ensure Google's offerings remain engaged.
• Improve efficiency, data integrity, and agreement velocity to reduce partner friction.
• Drive automation using AI-powered tools like SOW Analyzer and Partner Earnings Hub.
• Enforce global policies, governance, and fraud/abuse prevention.
• Oversee portfolios, budget guidelines, and Return on Investment (ROI) tracking.
• Manage financial risk, exceptions, and compliance across all programs.
• Justify business cases for headcount and operational investments.
• Lead and develop a global program management team.
• Align cross-functional initiatives with Sales, Finance, Legal, and Product.
• Advocate Google's partner programs at external events and analyst briefings.
• Gather partner feedback at PAF to iterate program design.
• Deliver enablement content.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in partnerships or operations-related roles within a technology environment.
• Experience managing a team.
• Experience managing partner incentive or funding program operations in a global capacity.

Preferred qualifications

• Deep understanding of cloud technologies and partner ecosystems, particularly in the infrastructure (IaaS) and platform (PaaS) space.
• Strong problem-solving skills with experience in managing escalations and resolving intricate customer and partner issues.
• Proven ability to lead complex, cross-functional projects from conception to completion, including process design, automation, and systems implementation.
• Excellent communication and stakeholder management skills, with the ability to influence and align teams across different functions and regions (Sales, Engineering, Finance, Legal).

Pay

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $211,000 - $294,000 (USD) + 25% bonus target + equity + benefits. Learn more about benefits at Google.

Benefits

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year