Head of GTM, AMER

Why join us?

Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership. Big tech impact, without the big tech ick.

About the role

As Head of GTM for the Americas region, you’ll be responsible for setting, implementing, and iterating on the go-to-market strategy that ultimately delivers revenue and growth targets for the region. You will lead a team of ~50 AEs, CSMs, and Leaders who are responsible for landing new customers, expanding their usage, renewing, and ultimately platforming their organizations’ front line operations on Mitti.

You will be the leader that all go-to-market employees in the Americas region look to for strategy, direction and clarity and you’ll focus relentlessly on talent - hiring the best people and building them into one, amazing team. As a key leader, you will collaborate closely with global teams to ensure our product offerings meet the market and key industries and tailor strategies to the unique needs of each market within the Americas region. Success in this role requires an entrepreneurial mindset, strong leadership, and the ability to navigate the complexities of a diverse region.

Responsibilities

• Set, implement, and iterate on the go-to-market strategy for the Americas region to deliver revenue and growth targets.
• Lead a team of ~50 AEs, CSMs, and Leaders responsible for customer acquisition, expansion, renewal, and platform adoption.
• Provide strategic direction and clarity to all go-to-market employees in the Americas region.
• Focus on talent development—hiring, growing, and unifying a high-performing team.
• Collaborate with global teams to align product offerings with market needs and tailor strategies for diverse markets within the Americas.
• Drive go-to-market transformation, including shifts from product-led to sales-led growth, horizontal to industry-focused solutions, and SaaS to AI-driven approaches.
• Ensure seamless collaboration across marketing, demand generation, sales, partnerships, and customer success teams.
• Leverage AI-driven tools and platforms to enhance pipeline generation and rep productivity.
• Maintain a relentless customer focus, understanding their challenges and modeling strong customer partnerships.
• Manage stakeholders across timezones, cultures, and geographies in a global environment.
• Partner with cross-functional teams (Product, Marketing, Customer Success) to execute cohesive strategies.

Requirements

• 10+ years of proven leadership experience hiring, developing, and growing high-performing go-to-market teams.
• Extensive experience leading Sales and Go-to-Market teams within a high-growth, scale-up SaaS business, ideally in the US market.
• Experience partnering strategically with Customer Success teams to drive renewals and expansion.
• Fluency in MEDDPICC and either Sandler Sales Training or Force Management Sales Training.
• Deep understanding of GTM transformation, including scaling from product-led to sales-led growth, transitioning from horizontal to industry-focused solutions, and scaling from SMB to Enterprise.
• Demonstrated commercial background with ownership of forecasts, budgets, P&L, lead generation, and contract negotiation.
• Experience working in a global environment, managing stakeholders across diverse timezones, cultures, and geographies.
• Track record of successfully partnering with cross-functional global teams (Product, Marketing, Customer Success) to execute strategies.

Skills

• Strategic GTM Operations: Expertise in analyzing performance data and metrics to drive operational efficiencies, forecast accuracy, and revenue targets.
• Comprehensive GTM Knowledge: Proficiency across all aspects of the funnel, from demand generation and marketing to direct sales, partnerships, and customer success.
• Technical Proficiency: Understanding of how a modern suite of AI-driven GTM tools can be integrated to drive impactful and efficient sales growth.
• Customer-Centric Leadership: A relentless focus on the customer, role-modeling strong partnership behaviors and ensuring alignment across functions to meet strategic commercial objectives.
• Culture & Communication: Ability to model company values, communicate effectively with all team members, and drive high levels of engagement and performance.

Benefits

• Equity with high growth potential and a competitive salary.
• Flexible working arrangements, blending remote work with local office collaboration.
• Access to professional and personal training and development opportunities, including hackathons, workshops, and lunch & learns.
• Encouragement to engage in community initiatives, open-source work, talks, and events.
• Daily breakfast, lunch, and snacks prepared by an in-house culinary team.
• Wellbeing initiatives such as EAP services and a generous parental leave policy.
• Quarterly celebrations and team events, including the annual ShipIt! global offsite.
• Office perks: table tennis, board games, gym sessions, book club, and pet-friendly spaces.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates.