Head of Global Enablement

About the role

We're hiring an innovative Head of Global Enablement to supercharge the effectiveness of our Sales, Onboarding, and Customer Success teams. Owner is entering a new phase of growth, both in product-complexity and speed to ship as we build with AI. We need an Enablement leader to design and implement new methodologies, coaching practices, and AI-powered systems to make our go-to-market motion succeed at the pace of our product evolution. Your success will be measured on business outcomes: time-to-impact, increased customer satisfaction, reduced calls-per-customer, and continued rapid revenue growth. We’d love for you to apply if the following are true: You view the sales, onboarding and customer success journey as one connected system, not disparate functions, and can design from that perspective. You’re a builder. You’ll be shaping enablement from the ground up rather than inheriting an established playbook. You’re an operator. You design elegant, efficient systems, not point-solutions. You get to the root cause of problems and design solutions that scale. You have a strong action-bias and a heathy aversion to cumbersome processes and manual work. You have a track record of delivering minimum valuable products rapidly. You enjoy being a player-coach. Everyone at Owner is in the trenches with their teams, which means you’ll build and lead trainings yourself, not just design in an ivory tower.

This role is fully remote and can be based anywhere in the United States or Canada. This role will involve some travel to our sales office in Toronto.

Responsibilities

• Enablement Strategy And Systems – Own enablement across the full customer journey, including onboarding and ramp, ongoing skill development, and how teams adapt to new products and workflows. Design and roll out the most relevant sales methodology training for where the business is today, including discovery, pain quantification, and how to sell across multiple product lines as a connected system. Build scalable, AI-enabled systems for training and content delivery. Partner with our technical teams to