Head of Design

About the role

Intertek People Assurance is a division of Intertek, a leading provider of quality and safety solutions. We empower organizations to build safer, more compliant, and higher-performing workforces through training, certification, consulting, and assurance services.

Key Responsibilities

• Shape and implement a cohesive design philosophy that elevates workflow efficiency, product functionality, and overall usability across the software portfolio.
• Ensure core design principles and usability best practices are applied consistently across all product experiences.
• Lead direct research with customers and prospects to understand needs, evaluate industry trends, and translate insights into clear recommendations.
• Partner with Product Management to prioritize and drive these improvements into the product.
• Define and maintain the design system and component library in close partnership with Engineering.
• Elevate our product brand to a position that signals trust, modernity, and market leadership.
• Support brand evolution in partnership with Marketing.
• Lead the cultural and operational shift to design-led thinking across the organization.
• Define and drive the roadmap for evolving our visual and UX standards from legacy to modern, with clear milestones and measurable outcomes.

Qualifications & Experience

• 6-8+ years of design experience in a SaaS environment, with a minimum of 2 years in a senior or lead design role.
• Demonstrated track record of modernizing a product UI — you have led a successful transition from legacy to modern design and can speak to the process and outcomes.
• Full-spectrum design capability: you move fluidly between product/UX work and brand/visual identity without a drop in quality.
• Experience building or scaling a design team, including hiring, mentoring, and developing talent.
• Exceptional visual design skills and an uncompromising eye for detail.
• Your portfolio showcases this skillset.
• Strong executive presence with the ability to communicate and sell a design vision to senior leadership.
• Comfortable operating in ambiguity; you drive clarity and don’t wait to be directed.