Jobs · West Virginia

Head of Content

West Ham United FC · Location, WV · Yesterday
Full-time

About the role

The successful candidate will lead the Club’s content operation across video, digital, social, editorial, publications and photography. This is an ideal opportunity for an experienced Head of Content, Head of Digital, Content Director, Editorial Director, Senior Content Manager or equivalent from a football club, professional sports organisation, league, broadcaster, rights-holder, sports publisher or sports agency.

Responsibilities

  • Own the content strategy and set targets for engagement, views and audience growth.

  • Use data and audience insight to improve performance and identify new formats, platforms and opportunities.

  • Establish clear editorial standards and maximise social-first, digital and video opportunities.

  • Lead first-team coverage across matchdays, training, transfers and key football moments.

  • Create positive narratives connecting the team with supporters.

  • Develop original stories around players, supporters, heritage and community.

  • Create content capable of generating PR pick-up and reaching audiences beyond Club channels.

  • Lead and develop a multidisciplinary creative/content team.

  • Set KPIs, objectives, priorities and clear ways of working.

  • Manage production schedules, resources and delegation.

  • Build strong relationships across Football, Marketing, Communications and Commercial.

  • Make Content a significant editorial, marketing and commercial asset for the Club.

Requirements

  • Minimum seven years’ experience in sports digital content, preferably football.

  • Proven experience creating and implementing sports content strategies.

  • Strong knowledge of football/sports content trends, audiences and platforms.

  • Experience working within a professional football or sports environment.

  • Proven ability to manage and develop multidisciplinary teams.

  • Creative, proactive and dynamic, with high standards and strong strategic thinking.

  • Excellent relationship-building skills across multiple departments.

  • Comfortable working with sports professionals and senior executives.

  • Flexible regarding matchdays, irregular hours and extensive travel.

  • Natural leader able to engage and inspire others.

  • Excellent writing and copywriting skills.

  • Knowledge of production workflows and analytical tools.

  • Strong awareness of social media and digital trends.

  • Competent in Microsoft Office — Word, Excel and PowerPoint — and Photoshop.

Person specification

  • Minimum seven years’ experience in sports digital content, preferably football.

  • Proven experience creating and implementing sports content strategies.

  • Strong knowledge of football/sports content trends, audiences and platforms.

  • Experience working within a professional football or sports environment.

  • Proven ability to manage and develop multidisciplinary teams.

  • Creative, proactive and dynamic, with high standards and strong strategic thinking.

  • Excellent relationship-building skills across multiple departments.

  • Comfortable working with sports professionals and senior executives.

  • Flexible regarding matchdays, irregular hours and extensive travel.

  • Natural leader able to engage and inspire others.

  • Excellent writing and copywriting skills.

  • Knowledge of production workflows and analytical tools.

  • Strong awareness of social media and digital trends.

  • Competent in Microsoft Office — Word, Excel and PowerPoint — and Photoshop.

Benefits

  • 25 days annual leave plus your birthday off

  • Pension and life insurance

  • Healthcare cash scheme

  • Travel season ticket loan

  • Cycle to work scheme

  • Priority access to apply for match tickets

  • Discounted season tickets

  • Staff discounts in the club store, café and our official partners products and services

  • Discounted gym membership and onsite fitness room facilities

  • Family friendly leave policies

Other information

  • EDI Statement

  • The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation’s business and tactical approach to eliminating barriers and addressing inequity.

  • Safeguarding

  • The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders.

Applications

To apply, please submit your application via our career’s portal: https://www.careers.whufc.com

Deadline: 5pm Thursday 10th September 2026

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