Head of Community (NYC)

About the role

Head of Community
Build and scale the community engine that powers Alpaca Health's growth across families, providers, and referral partners.
Responsibilities include:

• Planning and executing local family-focused events in core markets.
• Building relationships with community organizations, schools, pediatricians, nonprofits, and autism-related groups.
• Representing Alpaca at resource fairs, community events, and local gatherings.
• Developing repeatable playbooks for launching and growing local community presence in new markets.
• Measuring and improving event attendance, engagement, and referral outcomes.

• Organizing provider networking events, happy hours, and local meetups.
• Coordinating Alpaca's presence at industry conferences and professional events.
• Creating ongoing engagement programs for BCBAs, RBTs, and practice owners.
• Fostering a strong sense of belonging among providers within the Alpaca ecosystem.

• Building and managing affiliate partnerships with organizations serving families and providers.
• Identifying and cultivating relationships with influencers, content creators, and community advocates.
• Developing co-marketing opportunities to expand Alpaca's reach and credibility.
• Tracking partnership performance and continuously improving ROI across channels.

• Creating scalable systems for event planning, sponsorships, partnerships, and community engagement.
• Managing event budgets, logistics, vendors, and timelines.
• Using AI and automation to increase efficiency across community operations.
• Building dashboards and reporting to measure community growth, engagement, referrals, and partner performance.

Qualifications

• Extremely ambitious and comfortable working hard and moving fast.
• AI-native, using tools like Claude Code, Cursor, ChatGPT, or similar tools to build leverage in work.
• Systems thinker who instinctively turns chaos into repeatable processes.
• Energized by meeting people and building authentic relationships.
• Willing to travel frequently to support local market growth and community-building efforts.
• Experience enabling community members to host their own events.
• Cares deeply about supporting clinicians, families, and locally owned healthcare businesses.

Benefits

• Competitive salary
• Meaningful equity
• Health benefits
• Flexible PTO