Head of Community
Alpaca Health · New York, NY · 1 mo ago
On-siteManagement$120k–$170k/yrFull-time
About the role
Head of Community
Build and scale the community engine that powers Alpaca Health's growth across families, providers, and referral partners.
Responsibilities include:
- Planning and executing local family-focused events across Alpaca's core markets.
- Building relationships with community organizations, schools, pediatricians, nonprofits, and autism-related groups.
- Representing Alpaca at resource fairs, community events, and local gatherings.
- Developing repeatable playbooks for launching and growing local community presence in new markets.
- Measuring and improving event attendance, engagement, and referral outcomes.
- Organizing provider networking events, happy hours, and local meetups.
- Cooking up ongoing engagement programs that help BCBAs, RBTs, and practice owners connect with one another.
- Fostering a strong sense of belonging among providers operating within the Alpaca ecosystem.
- Building and managing affiliate partnerships with organizations that serve families and providers.
- Identifying and cultivating relationships with influencers, content creators, and community advocates.
- Developing co-marketing opportunities that expand Alpaca's reach and credibility.
- Tracking partnership performance and continuously improving ROI across channels.
- Creating scalable systems for event planning, sponsorships, partnerships, and community engagement.
- Managing event budgets, logistics, vendors, and timelines.
- Using AI and automation to increase efficiency across community operations.
- Building dashboards and reporting to measure community growth, engagement, referrals, and partner performance.
What You’ll Do
- Plan and execute local family-focused events across Alpaca's core markets.
- Build relationships with community organizations, schools, pediatricians, nonprofits, and autism-related groups.
- Represent Alpaca at resource fairs, community events, and local gatherings.
- Develop repeatable playbooks for launching and growing local community presence in new markets.
- Measure and improve event attendance, engagement, and referral outcomes.
- Organize provider networking events, happy hours, and local meetups.
- Cook up ongoing engagement programs that help BCBAs, RBTs, and practice owners connect with one another.
- Foster a strong sense of belonging among providers operating within the Alpaca ecosystem.
- Build and manage affiliate partnerships with organizations that serve families and providers.
- Identify and cultivate relationships with influencers, content creators, and community advocates.
- Develop co-marketing opportunities that expand Alpaca's reach and credibility.
- Track partnership performance and continuously improve ROI across channels.
- Create scalable systems for event planning, sponsorships, partnerships, and community engagement.
- Manage event budgets, logistics, vendors, and timelines.
- Use AI and automation to increase efficiency across community operations.
- Build dashboards and reporting to measure community growth, engagement, referrals, and partner performance.
Who You Are
- Extremely ambitious and want to build something meaningful at high velocity.
- Comfortable working harder and moving faster than most people.
- AI-native, using tools like Claude Code, Cursor, ChatGPT, or similar tools to build leverage in your work.
- A systems thinker who instinctively turns chaos into repeatable processes.
- Energized by meeting people and building authentic relationships.
- Willing to travel frequently to support local market growth and community-building efforts.
- Care deeply about supporting clinicians, families, and locally owned healthcare businesses.
Bonus
- Experience in community building, events, partnerships, healthcare, autism services, or education.
Why Join
- Direct exposure to company-building at an early stage.
- Real ownership of critical initiatives from day one.
- The opportunity to materially impact families and clinicians.
- A fast learning curve that few roles can match.
- Strong compensation package