Jobs · Management · New York

Head of Community

Alpaca Health · New York, NY · 1 mo ago
On-siteManagement$120k–$170k/yrFull-time

About the role

Head of Community
Build and scale the community engine that powers Alpaca Health's growth across families, providers, and referral partners.
Responsibilities include:

  • Planning and executing local family-focused events across Alpaca's core markets.
  • Building relationships with community organizations, schools, pediatricians, nonprofits, and autism-related groups.
  • Representing Alpaca at resource fairs, community events, and local gatherings.
  • Developing repeatable playbooks for launching and growing local community presence in new markets.
  • Measuring and improving event attendance, engagement, and referral outcomes.
  • Organizing provider networking events, happy hours, and local meetups.
  • Cooking up ongoing engagement programs that help BCBAs, RBTs, and practice owners connect with one another.
  • Fostering a strong sense of belonging among providers operating within the Alpaca ecosystem.
  • Building and managing affiliate partnerships with organizations that serve families and providers.
  • Identifying and cultivating relationships with influencers, content creators, and community advocates.
  • Developing co-marketing opportunities that expand Alpaca's reach and credibility.
  • Tracking partnership performance and continuously improving ROI across channels.
  • Creating scalable systems for event planning, sponsorships, partnerships, and community engagement.
  • Managing event budgets, logistics, vendors, and timelines.
  • Using AI and automation to increase efficiency across community operations.
  • Building dashboards and reporting to measure community growth, engagement, referrals, and partner performance.

What You’ll Do

  • Plan and execute local family-focused events across Alpaca's core markets.
  • Build relationships with community organizations, schools, pediatricians, nonprofits, and autism-related groups.
  • Represent Alpaca at resource fairs, community events, and local gatherings.
  • Develop repeatable playbooks for launching and growing local community presence in new markets.
  • Measure and improve event attendance, engagement, and referral outcomes.
  • Organize provider networking events, happy hours, and local meetups.
  • Cook up ongoing engagement programs that help BCBAs, RBTs, and practice owners connect with one another.
  • Foster a strong sense of belonging among providers operating within the Alpaca ecosystem.
  • Build and manage affiliate partnerships with organizations that serve families and providers.
  • Identify and cultivate relationships with influencers, content creators, and community advocates.
  • Develop co-marketing opportunities that expand Alpaca's reach and credibility.
  • Track partnership performance and continuously improve ROI across channels.
  • Create scalable systems for event planning, sponsorships, partnerships, and community engagement.
  • Manage event budgets, logistics, vendors, and timelines.
  • Use AI and automation to increase efficiency across community operations.
  • Build dashboards and reporting to measure community growth, engagement, referrals, and partner performance.

Who You Are

  • Extremely ambitious and want to build something meaningful at high velocity.
  • Comfortable working harder and moving faster than most people.
  • AI-native, using tools like Claude Code, Cursor, ChatGPT, or similar tools to build leverage in your work.
  • A systems thinker who instinctively turns chaos into repeatable processes.
  • Energized by meeting people and building authentic relationships.
  • Willing to travel frequently to support local market growth and community-building efforts.
  • Care deeply about supporting clinicians, families, and locally owned healthcare businesses.

Bonus

  • Experience in community building, events, partnerships, healthcare, autism services, or education.

Why Join

  • Direct exposure to company-building at an early stage.
  • Real ownership of critical initiatives from day one.
  • The opportunity to materially impact families and clinicians.
  • A fast learning curve that few roles can match.
  • Strong compensation package

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