Jobs · Management · New York

Head of Client Operations and Client Reporting

Apollo Global Management, Inc. · New York, NY · 4 wk ago
Management$325k–$375k/yrFull-time

Position Overview

Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade credit to private equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. As of March 31, 2026, Apollo had approximately $1.0 trillion of assets under management.

Core Responsibilities

  • Global Reporting Oversight

  • Own the end-to-end client reporting framework across strategies, vehicles, and regions

  • Establish firmwide standards for content, delivery, controls, and governance

  • Ensure reporting outputs meet internal quality standards and external regulatory and client requirements

Operating Model & Governance

  • Define and maintain a clear operating model spanning Product, Controllers, Operations, and Technology

  • Clarify ownership, decision rights, and escalation protocols across reporting workflows

  • Partner with senior stakeholders to ensure alignment between reporting capabilities and business priorities

Scalability & Efficiency

  • Drive standardization and automation to reduce manual processes and operational risk

  • Support efforts to measure and manage reporting-related cost-to-serve

  • Lead rationalization of reporting tools, vendors, and workflows as appropriate

Data & Technology Partnership

  • Act as senior business owner for reporting platforms and related technology initiatives

  • Partner with Technology and Data teams to improve upstream data quality, controls, and availability

  • Support development of reporting-ready data models and reusable outputs

Client & Stakeholder Engagement

  • Ensure reporting supports a high-quality, consistent client experience across Apollo’s investor base

  • Serve as a senior escalation point for complex or sensitive reporting matters

  • Engage with client-facing teams to align reporting practices with evolving client needs

Team Leadership

  • Lead and develop a global team spanning reporting, product, and operational functions

  • Establish clear roles, responsibilities, and performance expectations

  • Promote a culture of accountability, consistency, and continuous improvement

Required Qualifications & Experience

  • 12+ years of experience in client reporting, fund operations, product management, or related functions within alternative asset management or complex financial institutions

  • Deep understanding of private markets reporting, including capital accounts, performance reporting, investor communications, and disclosures

  • Demonstrated experience operating across Product, Finance, Controllers, and Technology teams

  • Proven ability to manage complex, multi-stakeholder processes in a scaled organization

Preferred Experience

  • Led reporting or data transformation initiatives in a large asset manager

  • Familiarity with reporting platforms, data warehouses, and vendor ecosystems

  • Experience managing global teams across multiple strategies and geographies

Key Competencies

  • Strong judgment and attention to detail

  • Clear and concise communicator with senior stakeholders

  • Structured, disciplined approach to execution

  • Commitment to operational excellence and risk management

Pay Range

$325,000 - $375,000

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