Head of Care Delivery ($110k–$130k + Equity) at well-funded longevity healthtech startup

Jill, our AI Recruiter, is filling this role on behalf of a well-funded longevity healthtech startup. She will select top candidates from Jack’s network; the next step is to speak with Jack.

About the role

Join a pre-launch healthtech startup as the founding Head of Care Delivery. You will manage the initial patient cohort while building the operational framework, protocols, and playbooks for a nationwide navigation service. This high-impact role blends direct patient advocacy with strategic leadership to transform how families navigate the complexities of aging and eldercare.

Location: New York, USA

Why this role is remarkable

• Founding role at a pre-launch startup with a multi-year runway, offering significant ownership and “zero-to-one” building experience.
• Led by an experienced founder who scaled major healthcare and operations businesses, backed by top-tier venture capital.
• Opportunity to define the standard of care for aging, using AI-powered tools to simplify a fragmented healthcare system.

Responsibilities

• Personally manage the first cohort of seniors and families, acting as their dedicated navigator to close care gaps.
• Design and document the navigation operating system, including clinical protocols, playbooks, and quality assurance frameworks.
• Hire, train, and lead the future team of navigators while owning key metrics like NPS and patient engagement.

Requirements

• Proven experience in healthcare navigation or eldercare, ideally with a clinical or social work license such as an RN, LCSW, or SW.
• A builder’s mindset with the ability to move from hands-on execution to high-level organizational design and team leadership.
• Strong communication skills and empathy, capable of supporting families through complex medical and social challenges.

Pay

$110k–$130k + Equity