Head of Business Operations

About the role

Wing is looking for a Head of Business Operations to join our Strategy, Business Operations, and Analytics team. This role is based remotely in the United States.

This role leads and scales the Business Operations function, defining the team’s charter, mentoring talent, and allocating resources to the highest-impact priorities across the company.

You will own the company-wide operating system, including planning cycles (OKRs, annual planning), business reviews, and execution frameworks to ensure organizational alignment and velocity.

You will translate corporate strategy into operational execution, bridging the gap between executive vision and day-to-day delivery by ensuring cross-functional teams have clear roadmaps and accountability.

You will drive organizational efficiency and health, proactively identifying silos, operational drag, or resource imbalances, and implementing structural solutions to resolve them.

You will serve as the primary escalation point for critical execution risks, partnering with senior-level stakeholders to unblock complex programs and drive rapid decision-making.

You will establish the "Gold Standard" for project management and process rigor at Wing, creating toolkits and frameworks that elevate the operational maturity of the entire organization.

Qualifications

• 15+ years of experience in Business Operations or related fields, with significant experience building and leading high-performing teams.
• Demonstrated ability of managing a portfolio of diverse projects and stakeholders simultaneously while keeping the team focused.
• Mastery of organizational change management, capable of guiding the company through growth phases and evolving operating models.
• Strong executive presence with a focus on pragmatism and results; able to cut through noise to drive clarity and action among senior leadership.
• Deep experience with resource planning, headcount management, and operational budgeting.

Pay

The US base salary range for this full-time position is $235,000 USD - $293,000 USD.