Head of Business Development

The opportunity

The Head of Business Development will lead commercial strategy, pipeline, and growth for Human Agency's AI solutions. This role will own go-to-market planning, direct sales of services and product offerings, commercial deal design, and the development of a repeatable business development function.

This senior, hands-on role combines heavy early execution with the responsibility to build systems that scale sales and improve efficiency over time.

What you will own

• Lead GTM and pipeline strategy for AI solutions: target segments, messaging, channels, and repeatable sales plays.
• Own direct sales of services and productized solutions: source leads, qualify opportunities, close deals, and ensure clean handoffs to delivery.
• Design commercial and billing models: craft pricing, commission structures, contracts, and terms that align incentives across Human Agency and portfolio engagements.
• Build BD systems and operations: CRM hygiene, funnel definitions, forecasting, playbooks, compensation plans, dashboards, and SLAs.
• Recruit and develop BD talent: hire sellers and account leads, define ramp plans and performance metrics, and create training and career paths.
• Partner with product, design, and delivery teams: translate customer insights into product improvements and ensure commercial motions map to product-market fit.
• Run experiments and commercial diligence: test GTM approaches, validate revenue models for studio investments, and iterate quickly based on market feedback.
• Be accountable for revenue outcomes: set targets, manage forecasts, and report performance to senior leadership.

First-year signature deliverables

• Documented go-to-market plan for core AI offerings.
• Standardized commercial model and term framework for studio engagements and services contracts.
• Predictable pipeline and a functioning BD operating cadence (forecasting, reporting, conversion metrics).
• Initial BD hires and a documented hiring and compensation plan.
• First commercial wins: service contracts and at least one monetized studio engagement.
• A dashboard tying BD activity to revenue and unit economics.

Success metrics

• Pipeline coverage and month-over-month pipeline growth.
• New services revenue and ARR attributable to BD activities.
• Funnel conversion rates (lead → qualified → opportunity → closed).
• Gross margin and unit economics on studio engagements.
• Time-to-first-revenue for studio investments.
• Speed and quality of hiring and ramp for BD staff.

Qualifications

• 8+ years in enterprise B2B sales or business development leadership, with experience selling services and complex solutions.
• Proven record of building pipeline and closing deals across multi-stakeholder buying processes.
• Experience designing commercial models, commission schemes, and billing structures.
• Demonstrated ability to build BD systems: CRM, playbooks, compensation, and dashboards.
• Strong negotiation skills and experience structuring creative commercial arrangements.
• Ability to partner with product and delivery teams to align GTM to product-market fit.

Mindset and traits

• Tactical closer who can design scalable strategy.
• Comfortable with heavy early execution and rapid iteration, while building systems to reduce long-term grind.
• High tolerance for ambiguity and a bias for action.
• Strong judgment, humility, and collaborative leadership.
• Commercially rigorous and data-driven.

Reporting & team

Reports to: Partners; direct partnership with the Founder and Managing Director of AI Solutions.

Compensation & logistics

• Senior leader compensation with base salary, performance bonuses, commission, and equity participation.
• Remote-friendly (U.S. / Canada). Occasional travel for client meetings, portfolio company engagements, and offsites.

Why join

Lead the commercial engine for Human Agency’s AI practice. You will build systems and a team, own revenue outcomes, and directly influence product and investment decisions that scale real business impact.

Equal opportunity

Human Agency is an equal opportunity employer committed to building inclusive teams.