Head of Business D...
Start Date: 26 September 2025
About the role
Our client is a leading provider of premium vault and safe services, offering secure storage solutions to individuals and commercial enterprises. Known for delivering uncompromising security, discretion, and exceptional customer service in protecting their clients' most valuable assets, they are seeking a result-oriented, entrepreneurial candidate to oversee operations and drive business growth.
We are seeking a dynamic and experienced Head of Business Development & Operations to spearhead growth initiatives and expand market presence for this specialized vault and safe service business. The role will be responsible for ensuring seamless business and office operations, developing and executing strategic business development plans, identifying new market opportunities, and building strong relationships with key stakeholders across target demographics.
Responsibilities
- Develop and implement comprehensive operational and business development strategies to drive operational efficiency, revenue growth, and market expansion
- Design and optimize business processes and workflows
- Create and manage operational budgets
- Establish standard operating procedures
- Identify emerging market trends, opportunities, and potential partnerships to strengthen market position
- Create and manage strategic partnerships with complementary service providers
- Lead market analysis and competitive intelligence initiatives to inform strategic decision-making
- Develop and execute targeted outreach strategies for key market segments
- Oversee the end-to-end sales process
- Collaborate with the operations team to ensure seamless client onboarding and service delivery
- Lead and mentor the business development team, fostering a culture of excellence and results
- Establish clear performance metrics and accountability measures for the BD team
Requirements
- Bachelor's degree in Business Administration, Marketing, Finance, or related field; MBA Preferred
- Minimum 8 years of progressive business development experience, preferably in professional services industry
- Minimum 3 years in a supervisory role
- Proven track record of achieving significant revenue growth and market expansion
- Experience working with confidential and sensitive client information
- Strong understanding of the services sector and institutional client requirements
- Existing network of contacts within target market segments