Head of AI

About the Opportunity

The organization serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets customers care for every day. This is a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As the organization enters the next phase of rapid growth, it is seeking people to help lead the journey. The company has a unique opportunity to scale how LLMs, Agents, machine learning, and data science improve customer outcomes, internal productivity, product differentiation, and operational leverage.

What You Will Do

• Define and Execute AI Strategy
• Identify where AI can create competitive advantage, drive efficiency, and unlock new customer value, which open new revenue streams.
• Keep the strategy current as AI capabilities, tooling, and vendor constraints change.
• Lead the AI and Data Science Organization
• Recruit, develop, and retain high-performing data scientists, ML engineers, and AI engineers.
• Establish clear ROI-based goals, accountability, technical standards, and leadership coverage as the team scales.
• Run Intake, Prioritization, and Governance
• Clarify incoming requests by outcome, owner, data dependency, business impact, and build-vs-buy path.
• Establish guardrails for AI tools, agents, model usage, data access, and acceptable use without slowing down adoption.
• Advance ML, MLOps, and Applied AI
• Guide development of physics-based models that improve the organization's reliability intelligence, including anomaly detection, ranking, explainability, and alert quality.
• Ensure production ML systems are monitored, repeatable, and operationally reliable.
• Drive AI engineering work including agentic workflows, internal productivity tools, and customer-facing experiences.
• Partner Across the Business
• Work with Product and Engineering to turn AI opportunities into scoped bets with clear owners and delivery paths.
• Partner with GTM, Customer Success, and Operations to identify high-leverage AI opportunities and improve field workflows.
• Collaborate with HR, finance, supply chain, and customer support to implement AI-driven automation.
• Measure Impact and Communicate Up
• Define how AI impact is measured and connect AI investments to customer outcomes, efficiency, and revenue.
• Evaluate vendors and tooling; recommend when to build, buy, or combine approaches.

Qualifications

• Experience: 10 or more years leading AI, machine learning, data science, or adjacent data or software technical teams.
• Proven track record setting technological strategy in a fast-moving environment and delivering large-scale initiatives.
• Experience managing cross-functional teams and partnering with senior executive stakeholders.
• Technical Depth: Hands-on fluency with modern AI and data science, enough to scope work, evaluate quality, and challenge assumptions.
• Working knowledge of production ML, MLOps, evaluation, governance, and AI systems lifecycle.
• Familiarity with state-of-the-art approaches including large language models, agentic architecture, and machine learning.
• Business and Leadership Skills: Strong judgment connecting technical work to customer value, revenue impact, cost control, and risk reduction.
• Excellent communicator, able to translate complex AI concepts for non-technical executives and inspire technical teams.
• Commitment to responsible AI practices including data privacy, bias mitigation, and regulatory compliance.
• Education: Bachelor's degree in computer science, data science, AI, engineering, or a related field required.
• Advanced degree (MSc, PhD, or MBA with technology focus) preferred.

Benefits

• Competitive compensation package including stock options.
• Flexible work schedule.
• Comprehensive benefits including retirement plan match.
• Opportunity to make a real impact every day.
• Work with a dynamic and growing team.
• Unlimited PTO.

What We Offer

The organization is a remote-first company that puts people at the center of everything it does. The goal is for team members to thrive - that’s why a range of benefits and perks designed to support well-being, growth, and work-life balance are offered.

Pay

The base salary range for this full-time position is $244,000—$282,000 USD. Variable pay, bonuses, and other cash compensation will be discussed throughout the interview process. The salary range was determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Schedule

The team is distributed and works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.