Head Lifeguard-EPC (2026)

About the role

The Head Lifeguard is responsible for the day-to-day operations of the aquatics facilities, ensuring a safe, clean, and welcoming environment for all guests. This role includes supervising lifeguard staff, maintaining pool safety and cleanliness standards, enforcing YMCA and state regulations, and providing outstanding customer service.

Responsibilities

• Fulfill all job functions and requirements of a YMCA of the Rockies Lifeguard.
• Know and enforce all YMCA of the Rockies aquatics policies and procedures, leading by example at all times.
• Demonstrate the ability to fluently read, write, and speak English.
• Continuously evaluate on-duty lifeguard performance, providing immediate feedback and correction as needed.
• Maintain clear and open communication with the Aquatics Director, lifeguards, staff, and pool users.
• Communicate the need for disciplinary action to the Aquatics Director and assist in addressing performance or behavior issues as directed.
• Maintain a flexible schedule and be available to assist or serve in place of the Aquatics Director when needed.
• Lead staff in-service trainings and orientation sessions in the absence of the Aquatics Director.
• Schedule pool hours, programs, and lifeguard shifts.
• Conduct staff evaluations and provide constructive feedback in collaboration with the Aquatics Director.
• Support the Aquatics Director in scheduling pool hours, programs, and lifeguard shifts.
• Attend weekly program or departmental meetings in the absence of the Aquatics Director.
• Support and uphold the Association’s Safety Program, promoting safe work practices and a secure environment for guests, members, and staff.
• Uphold the YMCA of the Rockies mission, policies, and programs, modeling the organization’s values in all interactions.
• Provide excellent customer service at all times — friendly, professional, patient, and solution-oriented.
• Maintain acceptable standards for criminal background checks as required by the YMCA of the Rockies.

Requirements

• Handle guest comments and concerns appropriately, relaying relevant information to the Aquatics Director for follow-up.
• Meet or exceed monthly goals and requirements outlined in the Lifeguard Drill Book.
• Maintain accurate and organized records of aquatics operations and staff activities.
• Proficient in Microsoft Word and Excel (2016 or later).
• Highly motivated, self-directed, and organized, with strong problem-solving skills.
• Demonstrate and uphold the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions.
• Foster a cooperative, positive, and team-oriented environment with staff and guests.
• Able to work effectively and respectfully with individuals from diverse backgrounds.
• Ability to work effectively and respectfully with individuals from diverse backgrounds.
• Perform all other duties as assigned to support the success of the Aquatics Department and the YMCA mission.

Qualifications

• Handle guest comments and concerns appropriately, relaying relevant information to the Aquatics Director for follow-up.
• Meet or exceed monthly goals and requirements outlined in the Lifeguard Drill Book.
• Maintain accurate and organized records of aquatics operations and staff activities.
• Proficient in Microsoft Word and Excel (2016 or later).
• Highly motivated, self-directed, and organized, with strong problem-solving skills.
• Demonstrate and uphold the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions.
• Foster a cooperative, positive, and team-oriented environment with staff and guests.
• Able to work effectively and respectfully with individuals from diverse backgrounds.
• Ability to work effectively and respectfully with individuals from diverse backgrounds.
• Perform all other duties as assigned to support the success of the Aquatics Department and the YMCA mission.

General YMCA of the Rockies Requirements

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility, and Faith in all functions.
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Possess and demonstrate excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
• Support the YMCA of the Rockies safety program. Promote safe work practices and a safe environment for guests, members, and staff.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
• Attend required abuse risk management training and report suspicious or inappropriate behaviors and policy violations.
• Commitment to diversity, equity, inclusion, and antiracism is required.
• Must meet acceptable criminal background check standards.
• All other duties as assigned.

Work Environment & Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Work performed primarily in an indoor aquatic facility with exposure to humidity, heat, and pool chemicals.
• Must be able to stand, swim, and remain alert for extended periods.
• Ability to lift and carry up to 50 lbs. and perform rescues as needed.
• Regular use of pool equipment and cleaning materials.
• Flexible schedule required, including weekends, evenings, and holidays.
• Must remain calm and focused during emergencies and high-stress situations.

Environmental Sustainability Collaboration

Support organizational environmental sustainability goals through regular and effective collaboration and communication with sustainability leadership.