HCP Programs & Operations, Associate Manager

About the Role

Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.

This role is responsible for supporting HCP programs, trade show activities, and PRC operations. This includes coordinating and executing HCP programs, brand experiences, meetings, and congresses; overseeing logistics, vendor management, and on-site support; and assisting with trade show execution and shared inbox management to ensure a seamless customer experience.

Responsibilities

• Program Planning and Execution: planning and execution of brand experiences, designing event experiences, coordinating logistics and vendors, and ensuring a seamless pre, during, and post-event experience
• PRC: management of prioritization tracker, leading PRC prioritization meetings, Veeva uploads, and PRC submissions
• Tradeshow Support: regional tradeshow on-site planning and support as needed
• Inboxes: supporting team in day-to-day monitoring of shared inboxes as needed
• Event Operations: on-site support at HCP events on an as-needed basis
• Other tasks as directed by manager

Requirements

• Bachelor's Degree
• 1-2 years' experience with vendor contract management and compliance reporting

Preferred Qualifications

• Experience with Cvent or another event-registration and attendee-management platform
• Experience supporting regional and national trade shows, congresses, advisory boards, training programs, or HCP educational programs
• General understanding of healthcare-professional interactions, promotional-material review, and compliance requirements
• Familiarity with event budgets, purchase orders, invoices, contracts, and expense reconciliation

Skills

• Strong project management and organizational skills, with the ability to multitask and meet deadlines
• Technical skills: Veeva, Cvent, SmartSimple, MS Office Suite, Smartsheets