HCM Client Success Specialist

About the role

Join our dynamic team as a HCM Client Success Specialist. We are seeking a proactive and customer-focused individual to enhance client satisfaction and drive business growth.

Responsibilities

• Manage client relationships to ensure high levels of satisfaction and retention.
• Provide technical support and guidance to clients using HRIS systems.
• Conduct regular check-ins to understand client needs and provide solutions.
• Collaborate with cross-functional teams to implement and optimize HR processes.
• Develop and maintain strong working relationships with clients to build long-term partnerships.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 3 years of experience in HRIS administration or client services.
• Strong problem-solving and communication skills.
• Proficient in Microsoft Office Suite and HRIS systems.
• Ability to work independently and manage multiple tasks simultaneously.

Qualifications

• Experience with HRIS systems such as ADP, Workday, or Oracle.
• Knowledge of employment laws and regulations.
• Excellent interpersonal and organizational skills.

Skills

• Customer service orientation.
• Technical proficiency with HRIS systems.
• Strong analytical and problem-solving abilities.
• Effective written and verbal communication skills.

Benefits

• Competitive salary package.
• Flexible work schedule.
• Professional development opportunities.
• Health insurance benefits.
• Employee discounts.

Pay

Commensurate with experience.

Schedule

Full-time, Monday through Friday.