Hardware Technician - HPC (Onsite – Hawthorne, CA)

Onsite 12-month contract-to-hire role in Hawthorne, CA, 40 hours per week, 5 days onsite.

About the role

Support SpaceX’s supercomputer by maintaining system availability and uptime to meet customer SLAs. Collaborate with the customer and remote teams to perform daily break-fix work, extensive troubleshooting, and part replacement. Respond directly to customer requests and assignments, providing technical and operational support and guidance.

Responsibilities

• Maintain Linux supercomputer systems availability to meet customer SLAs.
• Perform hardware diagnostics, troubleshooting, and repairs as required.
• Gather data, perform analysis, and escalate problems to higher-level product support groups and management to ensure timely resolution.
• Provide technical design input and integration opportunities aligned with customer requirements.
• Work under the direction of the Project/Technical Manager and customer representatives.
• Communicate across the client community, adding value and demonstrating execution of company strategy.
• Contribute to knowledge tools and communities, ensuring project learnings are documented and shared.
• Role model knowledge sharing and reuse within the practice or profession.

Requirements

• 5+ years of Linux HPC-related experience, ideally with large-scale HPC system administration and hardware support.
• Strong experience with Linux/Unix operating systems, file systems, networking, and security (Red Hat/CentOS or equivalent).
• Working knowledge of Linux OS (RHEL or SLES) preferred.
• Ability to work effectively in a team environment.
• Ability to diagnose complex technical problems to root cause and drive resolution.
• Bachelor of Arts/Science or equivalent degree in Computer Science or related field; without a degree, 8+ years of relevant professional experience.

Pay

$50–$55 per hour.