Hardware Failure Analysis Engineer

About the role

We are a dedicated group of engineers focused on delivering superior hardware quality and reliability. You will join the Systems Design Group (SD) hardware Operations team.

Responsibilities

• Managing field hardware quality for Synopsys HAV products
• Maintaining field quality data metrics such as RMA rates, MTBF, and product reliability
• Owning failure analysis of field returned hardware, maintaining SLA on FA, and ensuring accurate entry of FA information in the RMA database
• Analyzing RMA, Failure Analysis, and Repair data to identify trends and raise quality excursions, collaborating with engineering teams to validate resolution plans
• Driving containment and mitigation plans for quality alerts, troubleshooting failures from system to PCBA/mechanical component level
• Conducting component-level troubleshooting and repair with supply chain partners, reviewing and approving failure analysis results, and maintaining design for reliability/service guides
• Publishing external-facing Failure Analysis Reports and leading field hardware quality meetings with key stakeholders, including senior management and customer support teams
• Enhancing and scaling up FA testing and automation, deploying standardized processes at global suppliers, and managing component-level supplier FA as needed

Requirements

• BS/MS in Electrical/Electronics Engineering or related field, with 7-10 years of experience in hardware failure analysis and/or Manufacturing test engineering
• Strong background in PCBA design, system test, and hardware troubleshooting, including hands-on experience with test and measurement equipment (oscilloscope, Linux-based tests)
• Proficiency in scripting languages (Python, PERL, Bash, shell) and working in a Linux environment
• Experience with analytical tools (SEM/EDS, CSAM, destructive/non-destructive tests) and understanding of circuit board schematics/layout
• Familiarity with Microsoft Word/Excel, Salesforce, SAP, Jira, and report automation tools (MS BI/Tableau/Sisense/Crystal Reports)
• Basic mechanical engineering knowledge and ability to lift/move up to 65lbs regularly