Failure Analysis Engineer

Job Responsibilities

• Interface with customers and internal cross-functional teams to root cause hardware issues to the component level
• Perform engineering investigations of significant customer field and line escalations related to hardware issues
• Monitor test failure trends in NPI and provide corrective actions to improve production test yields
• Design and develop debug tools to improve debug process and efficiency
• Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting
• Aid in internal communications of techniques and processes for WW RMA & Service Centers
• Program manage CSP/Enterprise account Reliability requirements
• Facilitate Reliability strategy discussions

Qualifications

• Bachelor's or Master's degree in electrical or computer engineering required
• Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required
• Experience in hardware/firmware/software development and test methodologies preferred
• Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred

Benefits

Comprehensive benefits package including medical, dental, and vision insurance coverage.

Basic life insurance and short-term disability coverage provided by employer.

Supplemental life insurance and long-term disability coverage options available.

401K with employer contribution.

Personal, Vacation, and Holiday paid time off for all full-time employees.

Onsite Aurora Health & Wellness Center available for all employees.

We are committed to providing a workplace free of any discrimination or harassment.