Hardware Deployment Technician - Our Lady Of Lourdes

About the role

FMOL's Our Lady of Lourdes Regional Medical in Lafayette, Louisiana is seeking 3 PC techs on a contract basis to assist with hardware deployments at new construction sites, and new clinics. Two of the three positions will be 6-month contracts, while one will be a 3-month contract.

Responsibilities

• Unbox and image new equipment using SCCM
• Asset tag and decommission old equipment
• Deploy new equipment including phones, computers, and Dell laptops
• Support the onsite Desktop Tech team for tier I support tickets
• Provide customer service to support hardware and software issues, installs, upgrades, etc.
• Follow centralized processes for building out laptops, desktops, and thin clients
• Manage wall cabinets for patient rooms
• Support WOWs (work stations on wheels that nurses pull around)
• Handle mobile devices and iPhones, desktops, laptops, printers, etc.
• Look up machines in Active Directory, OU associations, etc.

Requirements

• Familiarity with hardware and working tickets
• Utilize Active Directory
• Experience with installation and servicing
• Knowledge of ServiceNow
• Proficiency with Windows 10
• Ability to troubleshoot hardware and software issues
• Perform upgrades and manage thin clients
• Comfortable working in patient rooms and operating rooms (when needed)
• Fast-paced environment with multiple devices
• Basic assembly skills for hardware devices

Qualifications

• Intermediate level technical skills
• Strong communication and documentation abilities
• Organized and adaptable to various tasks
• Comfortable working in a healthcare setting
• Experience with Office 365
• Experience with ticketing systems
• Experience with desktop hardware
• Experience with help desk
• Experience with thin client technology

Top Skills

Deployment, Troubleshooting, Desktop, Customer service, Active directory, Install, Servicenow, Windows 10, Hardware, Imaging, Support, Win10, Hardware troubleshooting, Printers, Health care, Inventory, Asset management, Pc troubleshooting, Office 365, Ticketing system, Desktop hardware, Help desk, Thin client

Additional Skills & Qualifications

• High focus on customer service
• Ability to be pulled into many different directions daily
• Comfortable working in patient rooms and operating rooms (when needed)
• Experience with WOWs (work stations on wheels)
• Experience with mobile devices and iPhones
• Experience with printers

Job Type & Location

This is a Contract position based out of Lafayette, LA.

Pay And Benefits

The pay range for this position is $15.00 - $22.00/hr.

Requirements

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems

We are a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We are strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We are building tomorrow by delivering business outcomes and making positive impacts in our global communities.

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