Hardware Deployment Technician

About the role

We are seeking a hands-on IT Hardware Deployment Technician to support the deployment, configuration, and lifecycle management of endpoint technology across the organization.

Responsibilities

• Deploy, configure, and support Windows laptops, desktops, and related hardware for new hires, refreshes, and technology rollouts.
• Perform device imaging, provisioning, and software installation using enterprise deployment tools.
• Install, upgrade, and replace hardware components including memory, storage drives, docking stations, monitors, and peripherals.
• Configure and support Windows 10/11 operating systems and Microsoft 365 applications.
• Manage asset tracking, inventory control, device assignments, and hardware lifecycle activities.
• Troubleshoot and resolve hardware, operating system, and peripheral issues.
• Support employee onboarding, offboarding, and workstation setups.
• Cook up equipment deployments, hardware refresh projects, and office moves.
• Maintain accurate documentation, asset records, and deployment procedures.
• Aid with mobile device deployments and basic support for smartphones and tablets.
• Provide tier-one and tier-two support for end-user hardware and workplace technology issues.
• Work closely with IT teams to ensure compliance with security, imaging, and deployment standards.
• Support conference room technology, printers, and other workplace hardware as needed.

Requirements

• 2+ years of experience in IT support, desktop support, hardware deployment, or a related technical role.
• Experience supporting Windows 10 and Windows 11 environments.
• Knowledge of PC hardware, peripherals, and workstation deployment processes.
• Experience with Microsoft 365, Outlook, Teams, and Office applications.
• Familiarity with Active Directory, Entra ID (Azure AD), and basic account administration.
• Understanding of endpoint management solutions such as Microsoft Intune, SCCM/MECM, or similar tools.
• Experience with device imaging and deployment methodologies.
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication skills.
• Ability to prioritize tasks and manage multiple deployments simultaneously.
• Ability to lift and transport computer equipment up to 50 pounds.

Preferred Qualifications

• Experience with Autopilot, Intune, MECM/SCCM, or other endpoint management platforms.
• Knowledge of hardware lifecycle management and asset tracking systems.
• Familiarity with ServiceNow, Jira, or other ticketing systems.
• CompTIA A+, Network+, or Microsoft certifications.
• Experience supporting enterprise environments with 500+ users.
• Basic networking knowledge including TCP/IP, DNS, DHCP, VPN, and Wi-Fi connectivity.

Technical Skills

• Windows 10/11
• Microsoft 365
• Microsoft Intune
• Windows Autopilot
• SCCM / MECM
• Active Directory
• Entra ID (Azure AD)
• ServiceNow or similar ticketing systems
• Hardware diagnostics and repair
• Asset management systems

Success Factors

• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Customer-first mindset with a focus on delivering a positive user experience.
• Comfortable supporting employees at all levels of the organization.
• Proactive approach to identifying and resolving technology issues.

Job Type & Location

This is a Contract position based out of Lafayette, LA.

Pay And Benefits

The pay range for this position is $15.00 - $22.00/hr.

About TEKsystems

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities.

TEKsystems and TEKsystems Global Services

We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.