Hardware Deployment Technician

We are seeking a Deployment Technician to support enterprise-wide endpoint deployment, imaging, asset management, and end-user technology rollouts. This individual will play a key role in preparing, configuring, deploying, and supporting desktop and laptop devices while ensuring a seamless experience for end users.

Responsibilities

• Configure, image, deploy, and refresh desktop and laptop hardware in accordance with company standards.
• Utilize deployment tools such as SCCM, Microsoft Intune, and Windows Autopilot to provision and manage endpoint devices.
• Perform device migrations, workstation replacements, and hardware refresh projects.
• Install, configure, and troubleshoot Windows operating systems and standard enterprise applications.
• Track and manage IT assets through asset management systems, ensuring accurate inventory records.
• Document device deployments, asset assignments, and project updates within ServiceNow or other IT service management platforms.
• Provide end-user support during deployments, including setup, data migration, and basic troubleshooting.
• Diagnose and resolve hardware, software, and peripheral issues related to deployed devices.
• Maintain deployment schedules and coordinate with business stakeholders to minimize user disruption.
• Ensure compliance with organizational security policies and endpoint standards.
• Support large-scale technology rollouts, office moves, and equipment lifecycle initiatives.
• Maintain accurate documentation of deployment processes and procedures.

Requirements

• 2+ years of experience in desktop support, field services, endpoint deployment, or a related IT support role.
• Hands-on experience with device imaging and deployment tools such as SCCM, Microsoft Intune, and/or Windows Autopilot.
• Strong understanding of Windows operating systems and common enterprise applications.
• Experience working with asset management and inventory tracking systems.
• Strong troubleshooting skills for desktops, laptops, peripherals, and related hardware.
• Excellent customer service, communication, and organizational skills.
• Ability to manage multiple deployment tasks and priorities in a fast-paced environment.

Preferred Qualifications

• Experience using ServiceNow for asset management and ticket tracking.
• Knowledge of Microsoft 365 applications and endpoint management best practices.
• Experience supporting large-scale hardware refresh or migration projects.
• Familiarity with Active Directory, Azure AD/Entra ID, and endpoint security tools.
• Experience working in enterprise or corporate IT environments.

Experience

• 2+ years of hands-on experience supporting endpoint deployment, desktop support, or field services.
• Proven experience with device provisioning, asset management, and end-user support during technology rollouts.

Pay

The pay range for this position is $23.00 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Schedule

This is a fully onsite, contract position based in Evanston, IL.