Hardware Department Manager

About the role

Bi-Mart Corporation has been part of the Northwest for over 70 years. Its stores are convenient, easy to shop at, and offer real values every day on name brand products, whether for everyday shopping lists, home improvement projects, automotive maintenance, or outfitting for the great outdoors. Bi-Mart is part of the neighborhood and has served generations of Northwest families with honest values that families can count on. The company has a long history of giving back to the communities it serves by supporting charitable organizations and worthy causes, with the goal of creating more value for members in its stores and in their communities.

Why work for Bi-Mart? The company is employee-owned, growing, offers great work‑life balance, encourages community involvement, provides a great work environment, and loves its customers.

The Store Team is responsible for achieving and maintaining a high level of customer service and friendliness, which includes the outstanding Hardware and Toys team. The Store Team strives to create the best shopping experience possible for customers and, as a community‑based company, wants customers to feel right at home when they shop at Bi‑Mart.

Bi‑Mart is looking for a hardworking and energetic Hardware Department Manager. This position builds, promotes, and delivers a high degree of customer service. Daily tasks include prompt and friendly service to customers, precise handling of customer transactions, ensuring sales clerks receive all required breaks, and working closely with store management to build teamwork and pride of ownership within the store. Other responsibilities can include inventory replenishment, ensuring that department fixtures are clean and well‑stocked, and helping train new employees on department responsibilities.

Responsibilities

• Provide prompt and friendly service to customers
• Handle customer transactions precisely
• Ensure sales clerks receive all required breaks
• Work closely with store management to build teamwork and pride of ownership
• Perform inventory replenishment
• Keep department fixtures clean and well‑stocked
• Help train new employees on department responsibilities

Qualifications

• Ability to communicate well verbally and in writing
• Capability to arrive on time with a positive and friendly attitude
• Ability to set priorities and organize workload
• Talent to efficiently solve problems and offer solutions to customers
• Capacity to engage with and assist a variety of individuals
• Ability to provide excellent customer service
• Capacity to think strategically and to lead
• Experience: 1+ year(s) as a cashier, sales associate, bagger, courtesy clerk, or in other retail positions
• Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is an asset

Pay

USD $19.60 - USD $21.20 per hour. Bi‑weekly pay with on‑demand payment option.

Schedule

Store hours: 8:00 am – 8:00 pm Monday–Saturday, 9:00 am – 6:00 pm Sunday; hours may vary depending on workload and assignment.

Benefits

• Personal Time Off (depending on length of service and hours compensated, 2‑4 weeks annually)
• On‑Demand Payment Option
• Employee Stock Ownership Plan
• Employee Purchase Discount
• 7 Paid Holidays Annually
• Paid Bereavement & Jury Duty Leave
• 401(k) Plan
• Employee Assistance Program
• Health/Prescription/Vision/Dental Insurance (full‑time employees)
• Healthcare Flexible Spending Account (full‑time employees)
• Tuition Assistance