Hardee's Fast Food Restaurant General Manager (Easley Area)

Position Summary

The General Manager is responsible and accountable for all restaurant activities at all times. This role ensures all employees (GMT / GMIT, Shift Managers, Shift Leaders, Team Leaders and Crew Persons) are performing their job responsibilities and meeting expectations in all areas of their job descriptions.

Essential Functions

• Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction
• Continuously improves the skills, knowledge and morale of all employees
• Maximizes financial performance and profit
• Ensures business and personnel practices are within the law and consistent with Company policies and procedures
• Models and encourages Company shared values
• Demonstrates excellent oral and written communication skills; communicates effectively with all levels of internal and external management
• Demonstrates excellent oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements.

Position Qualifications/Core Competencies

• High School Diploma or equivalent
• Must possess 3 years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant operations (preferably QSR)
• Must have basic knowledge of computers
• Must have financial/analytical aptitude including planning, budgeting, scheduling and P & L management experience
• Must have excellent planning and time management skills
• Must have team building skills
• Must have investigative and problem-solving skills
• Bi-lingual skills are a plus
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
• Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information

WORK ENVIRONMENT

• Fast paced environment working with kitchen equipment in tight quarters

PHYSICAL DEMANDS

• Stand for long periods of time
• Bend and stoop
• Work around heat
• Able to lift 50 – 75 lbs. comfortably
• Work with various cleaning products