Hamleys Western Store Saddle Shop Manager

Essential Job Functions

• Maintains the operational budget, including supply orders, inventory, labor costs, tools, and equipment.
• Ensures that all leather work carries and promotes the distinct Hamley’s brand.
• Establishes quality par levels of leather goods for sale in the store.
• Develops all Saddle Shop employees, providing hands-on instruction, and producing trophy saddles, western saddles, saddle accessories, tack, small leather goods, and repair.
• Collaborates with Saddle makers to complete saddle orders, repairs, custom designs, and par level of new saddles for sale in the store.
• Administers the inventory for the saddle shop, including ordering supplies and materials, tools, and equipment, monthly production reports, and ensuring the production of leather goods needed for the store.
• Supervises Saddle shop staff, including hiring, firing, scheduling, approving leave, conducting performance coaching, counseling, and evaluations.
• Collaborates with the Store Manager to provide leather goods that sell and promote interest in Hamley’s brand.
• Works with the Store Manager to assist in buying for the tack department, determining what items to produce in-house vs what items to source through wholesale vendors.
• Understands customer needs, knowledgeable about shopping trends of Western products and tack.
• Participates in local leather shows and trade events.
• Maintains effective and open communication with Saddle shop staff, Store Manager and General Manager, to contribute to Hamley’s retail needs.
• Supports the ongoing safety efforts to ensure all employees are working safely.
• Be open to ideas/options to promote leatherworking apprenticeships and assist in this pursuit as requested.

Minimum Qualifications

• One (1) year of financial management skills to estimate revenue, production expenses and manage inventory.
• One (1) year of experience with inventory management and control.
• One (1) year of Supervisory experience.
• High school diploma or GED or ten (10) years’ experience.
• Experienced, leather craftsman skilled with saddle making, leather equipment, and goods.
• Able to stand for long periods: handle and maneuver bulky 50 lb. boxes; able to perform repetitive motions with wrists, hands, and fingers.
• Time management skills and the ability to manage multiple priorities simultaneously.
• Excellent leadership and organizational skills.
• Effective communication skills - verbally able to provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Requires a criminal history background check.
• Must be at least 18 years of age.

Preferred Qualifications

• Skilled at mentoring and training leatherworkers.
• Provide examples of previously made western saddles and accessories that meet Hamley’s quality.