Jobs · Management · New Mexico

H6300 VINTAGE 1936 COOK

Inn of the Mountain Gods Resort and Casino · Mescalero, NM · 2 mo ago
ManagementFull-time

Key Responsibilities And Performance/Behaviors

  • Ability to explain and demonstrate Hospitality Behaviors and Performance Standards.
  • Understands where to get the information needed to complete tasks to standard.
  • Explain or demonstrate the behavioral values or standards needed to complete tasks to standard.
  • Can explain how to request help from others when needed to complete task or goal.
  • Has complete knowledge and can tell others of IMGR&C products and services.
  • Provide guests with directions or other venue information.
  • Act upon all comments/complaints in a prompt, professional and friendly manner.
  • Responds to obstacles; finds new ways to reach desired end results.
  • Responds to change by quickly applying talent and skills in a positive way to succeed.
  • Supports achievement of Quality Goal; "Do it right the first time."
  • Acts to protect and preserve property of IMGR&C.
  • Makes suggestions to improve performance.

Performance

  • Meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP’s and task lists.
  • Responds to obstacles; finds new ways to reach desired end results.
  • Responds to change by quickly applying talent and skills in a positive way to succeed.
  • Supports achievement of Quality Goal; "Do it right the first time."

Behavior

  • Makes suggestions to improve performance.
  • Treats other with respect in all situations.
  • Treats guests, other team members and our business in all situations on and off property.
  • Approaches all activities with enthusiasm and encourages enthusiasm from others.
  • Chooses a positive approach in all situations.
  • Respects individuality of others; continues to communicate in order to work together.

Service

  • Serves others.
  • Identifies and can communicate needs of guests and others.
  • Takes quick action to serve others in a way that meets/exceeds their needs.
  • Identifies ways to improve individual or team’s service to others.
  • Provides service outside job responsibilities if needed to help resort succeed.
  • Takes ownership of guest problem(s) until it is solved.

Professionalism

  • Maintains a clean and sanitary station area.
  • Operates kitchen equipment in assigned station.
  • Inspects freshness, expirations dates and temperatures.
  • Uses proper rotation technique of First in-First Out.
  • Uses proper cooking techniques requires for assigned station.
  • Reports any food/ beverage not of usable quality to Supervisor(s) before discarding.
  • Checks stock on a daily basis and rotates products.
  • Cleans workstation for next shift.
  • Communicates needs/ workload requested to next shift.
  • Performs other duties as assigned.
  • Adheres to all regulatory, departmental and casino policies and procedures.
  • Interacts with guest in accordance to IMGR&C standards on guest hospitality.

Essential Duties and Responsibilities

  • Prepares all food items according to prep list and recipes daily.
  • Maintains a clean and sanitary station area.
  • Operates kitchen equipment in assigned station.
  • Inspects freshness, expirations dates and temperatures.
  • Uses proper rotation technique of First in-First Out.
  • Uses proper cooking techniques requires for assigned station.
  • Reports any food/ beverage not of usable quality to Supervisor(s) before discarding.
  • Checks stock on a daily basis and rotates products.
  • Cleans workstation for next shift.
  • Communicates needs/ workload requested to next shift.
  • Performs other duties as assigned.
  • Adheres to all regulatory, departmental and casino policies and procedures.
  • Interacts with guest in accordance to IMGR&C standards on guest hospitality.

Physical Demands

  • Stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl.
  • Talk or hear.
  • Use hand held communications devices.
  • Lift and/or move up to 50 pounds.
  • Stand for several hours.

Work Environment

  • The noise level in the work environment is loud.
  • The team member will be exposed to a second-hand smoke-filled environment.
  • The team member may be exposed to biohazardous fluids such as blood and other body fluids.
  • The team member may be exposed to hostile environments with guest.
  • The team member may be subject to high stress environments.

Similar jobs

H6290 SBARROS COOK

Inn of the Mountain Gods Resort and CasinoMescalero, NM· 1 wk ago
Managementapply on recruiting2.ultipro.com

H6290 BANQUETS COOK

Inn of the Mountain Gods Resort and CasinoMescalero, NM· 1 mo ago
Managementapply on recruiting2.ultipro.com

Cook (71630)

Priority ManagementBroussard, LA· 2 days ago
Management

Cook (71630)

Priority ManagementBroussard, LA· 5 days ago
Management