H6130 WENDELLS BARTENDER

About the role

The Bartender is responsible for maintaining, receiving and storing of Spirits, Wine, Beer and other supplies for the Bar. This position reports to the Manager, Assistant Manager, or Supervisor.

Responsibilities

• Explain and demonstrate Hospitality Behaviors and Performance Standards.
• Understand where to get the information needed to complete tasks to standard.
• Explain or demonstrate the behavioral values or standards needed to complete tasks to standard.
• Take ownership of problems and solve them when solutions may not be available.
• Request help from others when needed to complete task or goal.
• Provide guests with directions or other venue information.
• Act upon all comments/complaints in a prompt, professional and friendly manner.
• Respond to obstacles; find new ways to reach desired end results.
• Respond to change by quickly applying talent and skills in a positive way to succeed.
• Supports achievement of Quality Goal; "Do it right the first time."
• Protects and preserves property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.
• Makes suggestions to improve performance.
• Approaches all activities with enthusiasm and encourages enthusiasm from others.
• Chooses a positive approach in all situations.
• Treats others with respect in all situations.
• Serves others. Identifies and communicates needs of guests and others. Takes quick action to serve others in a way that meets/exceeds their needs. Identifies ways to improve individual or team's service to others. Provides service outside job responsibilities if needed to help resort succeed. Takes ownership of guest problem(s) until it is solved.
• Meets IMGR&C Appearance standards. Supports IMGR&C reputation and image in all situations, on and off property. Attends to IMGR&C policy for attendance. Informs supervisor of future absence as far in advance as possible.
• Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.

Requirements

• Meet IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm.
• High School diploma or GED or six months to one-year job-related experience and/or training; or equivalent combination of education and experience.
• Physical demands include standing, walking, using hands, reaching, stooping, kneeling, crouching, talking, hearing, lifting up to 50 pounds, and standing for several hours.

Qualifications

• Complete knowledge of IMGR&C products and services.
• Ability to explain and demonstrate technical skills used to complete tasks to standard.
• Ability to explain or demonstrate the behavioral values or standards needed to complete tasks to standard.
• Ability to take ownership of problems and solve them when solutions may not be available.
• Ability to request help from others when needed to complete task or goal.
• Ability to provide guests with directions or other venue information.
• Ability to act upon all comments/complaints in a prompt, professional and friendly manner.
• Ability to respond to obstacles; find new ways to reach desired end results.
• Ability to respond to change by quickly applying talent and skills in a positive way to succeed.
• Ability to support achievement of Quality Goal; "Do it right the first time."
• Ability to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.
• Ability to make suggestions to improve performance.
• Ability to approach all activities with enthusiasm and encourage enthusiasm from others.
• Ability to choose a positive approach in all situations.
• Ability to treat others with respect in all situations.
• Ability to serve others. Identify and communicate needs of guests and others. Take quick action to serve others in a way that meets/exceeds their needs. Identify ways to improve individual or team's service to others. Provide service outside job responsibilities if needed to help resort succeed. Take ownership of guest problem(s) until it is solved.
• Ability to meet IMGR&C Appearance standards. Support IMGR&C reputation and image in all situations, on and off property. Attend to IMGR&C policy for attendance. Inform supervisor of future absence as far in advance as possible.
• Ability to work in collaboration with other Team Members to achieve event goals, exemplify teamwork.

Skills

• Knowledge of cocktail and drink terminology and preparations.
• Performs all shift opening and closing checklist duties.
• Wipes all bottles clean on a daily basis.
• Adheres to quality and sanitation standards.
• Complies with all IMGR&C and Policies, procedures and daily checklist.
• Responsible for all basic bar financial control policies including revenue controls such as POS data entry and closing, beverage pouring and dispensing policies, cash and credit card handling procedures and the security of all IMGR&C inventories and assets.
• Obtains and maintains Alcohol Servers License.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.

Application Instructions

Not specified.