Jobs · OTHR · North Carolina

H&M Sales Advisor - Northlake Mall

H&M · Charlotte, NC · 4 wk ago
On-siteOTHR$14/hrPart-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate like EEOC, legal, etc. Must preserve all substantive info. We need to parse the job description. Let's extract sections: - About the Role: The first paragraph after "About the Role": "As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience." - Then "A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*" then bullet list. We need to treat responsibilities as a list under Responsibilities heading. Let's extract responsibilities list items: - Customer Sales & Profit Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service - Willingness to engage and have conversations with customers to provide excellent service - Guide customers through our fashion trends, stories & products in all areas of the store - Ability to effectively promote and sell our products to customers - Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives - Representing yourself and the H&M brand positively during all customer interactions - Support with commercial or operational actions to reach sales targets with store management team Then "General Information" subheadings: "Fashion & Trend Awareness", "Team & Development", "Retail Operations/ Visual & Commercial Execution". Those could be part of responsibilities or requirements. Probably they are responsibilities/duties. We can combine them under Responsibilities as list items. Let's extract each bullet: Fashion & Trend Awareness: - Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. - Use your product & fashion knowledge to share relevant information to customers Team & Development: - Retain and share your service, fashion and store operations knowledge and skills with colleagues - Follow all procedures, routines, and legal requirements in all areas of the store - Give & receive feedback with your colleagues to learn, develop & support each other - Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution: - Complete full garment cycle from unpacking and refill to steaming and ensure good garment care - Operate fitting room and checkout areas according to best practice & processes - Contribute to a clean and tidy sales floor and back of house (including stockrooms) - Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines - Ensure good stock levels with replenishment routines on sales floor - Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) - Support with opening and closing of the store - Following all H&S guidelines and legal requirements applicable to role and responsibilities Now Qualifications section: "Qualifications Who You Are As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment. You have sales experience working in a dynamic and collaborative environment that you can apply to your role Experience working with customer service in fashion, retail or other service-related industries" Also "Why You'll Love Working at H&M" includes benefits info: talk about diversity, values, CRGs, inclusive, global talent community, wellbeing, comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, paid time off, community day, employee discount at H&M, & Other Stories, and COS. Also "Additional Information" includes Job Status: Hourly, Non-Exempt, EEOC Code: SLS, Compensation: Sales Associates Pay Rate $14.00 per hour**, plus note about compensation range etc. Also Benefits: "We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries." Also Inclusion & Diversity etc but that's boilerplate? Might be considered substantive? It's about diversity but could be considered part of Benefits? However instructions: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Inclusion & Diversity might be considered EEO boilerplate? It's about diversity but could be considered part of company values. Might be okay to keep? The instruction says remove EEO/equal-opportunity boilerplate. The Inclusion & Diversity section is basically EEO statement. Likely should be removed. Also Company Description etc maybe not needed? It's substantive but maybe not required as a section. Could be included as part of About the role? But we should preserve all substantive information. However we have limited sections; we could include a paragraph under About the role that includes company description? But the instruction says only include sections when posting has real specific content for it. We could add a paragraph under About the role that includes company description? But the company description is separate after "Company Description:" Might be considered substantive but not fitting into headings. Could we add a

after About the role? The instruction says use

for prose. So we can include prose paragraphs not under headings? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose." It doesn't forbid prose outside sections. But likely they expect sections with headings and content. We'll include About the role as a heading with prose summarizing the role. Then Responsibilities heading with list. Then Qualifications heading with prose (maybe also list?). Then Benefits heading with list. Then Pay heading with prose (the $14.00 per hour). Schedule maybe not present; we have Job Status: Hourly, Non-Exempt (implies schedule hourly). Could we create Schedule section? The posting says "Job Status: Hourly, Non-Exempt". That indicates schedule type (hourly). Could be considered schedule info. We'll include Schedule heading with that info. We must not include sections with filler like "commensurate with experience". We have actual pay rate. Now we need to strip boilerplate: EEOC Code, Job Status? Actually Job Status is not boilerplate; it's substantive. We'll keep. We must not repeat job title as heading. Already not. We must not put Job ID/requisition numbers as headings. Now compile. About the role prose: combine the initial paragraph plus maybe "A Day in the Life..."? Actually that is responsibilities. We'll keep About the role as the first paragraph only. Responsibilities: list all bullet points we extracted. Qualifications: prose about who you are: passionate about fashion, motivated, communicative, creative, curious, motivated, flexible, decisive, action-oriented, enjoy collaborative dynamic environment, have sales experience in dynamic collaborative environment, experience with customer service in fashion, retail or other service-related industries. Also maybe include "Why You'll Love Working at H&M" as part of Benefits? Actually that section includes benefits and also some motivational statements. We'll treat Benefits heading to include list of benefits: staff discount card, H&M Incentive Program (HIP), health insurance, wellness and family support programs, company match retirement plan, paid leave programs, paid time off, community day, employee discount at H&M, & Other Stories, COS, plus mention of global development opportunities, local market perks. We'll also include the diversity statement? Might be considered EEO boilerplate; better to omit. Pay: "$14.00 per hour" plus note about compensation range? The posting says "Compensation: Sales Associates Pay Rate $14.00 per hour** *This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive.... **H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future." We need to preserve ALL substantive information; do not invent or summarize away detail. So we need to include that note about range possibly being more or less. That's substantive. So Pay section should include the rate and the note. Schedule: "Job Status: Hourly, Non-Exempt". Could also mention that it's hourly. We'll put that. Now ensure we don't include duplicated lines. Remove any repeated sentences. Now produce HTML fragment. Structure:

    About the role

    ...

    Responsibilities

    • ...
    • ...

    Qualifications

    ...

    Benefits

    • ...
    • ...

    Pay

    ...

    Schedule

    ...

    Check that we didn't miss any substantive info like "You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues" - that's a benefit. Include in Benefits. Also "We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community" - include. Also "You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS" - include. Also "All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound." - include. Also "In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP." - include. Also "In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries." - include. Now ensure we didn't include any boilerplate like "EEOC Code: SLS" - that's EEO, remove. Now check for any duplicated lines: we have many similar points; ensure not duplicate. Now craft the prose. About the role prose: combine first paragraph: "As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute

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