Gulf Port, MS Account Manager

About the role

Serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner. Meets regularly with client representatives for status updates; addresses any actual or potential problems; supports security planning, assessments and surveys; ensures compliance to post orders and all client policies and procedures.

Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.

Within scope of client contract and assigned duties, acts to ensure that vehicles are properly maintained and oversees driver training program; acts to ensure that there is an adequate inventory of radios and other supplies and equipment; maintains and submits payroll records and other associate and business information.

Responsibilities

• Serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
• Meets regularly with client representatives for status updates; addresses any actual or potential problems; supports security planning, assessments and surveys; ensures compliance to post orders and all client policies and procedures.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
• Within scope of client contract and assigned duties, acts to ensure that vehicles are properly maintained and oversees driver training program; acts to ensure that there is an adequate inventory of radios and other supplies and equipment; maintains and submits payroll records and other associate and business information.

Requirements

• Must be familiar with, and capable of effectively operating and navigating a desktop computer using Microsoft Windows.
• Must be proficient in Microsoft 365 applications.
• Experience operating access control systems and CCTV a plus.
• Must have a valid state driver's license.

Qualifications

• Must be at least 18 years of age.
• Must have a reliable means of communication.
• Must have a reliable means of transportation.
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English.
• Must have a High School Diploma or GED.
• Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Skills

• Familiarity with, and capability to effectively operate and navigate a desktop computer using Microsoft Windows.
• Proficiency in Microsoft 365 applications.
• Experience operating access control systems and CCTV.

Benefits

Includes retirement plan, employer-provided medical and dental coverage, company-paid life insurance, voluntary life and disability insurance, employee assistance plan, Securitas Saves discount program, paid holidays, paid time away from work.

Pay

Commensurate with experience.

Schedule

Varies based on client needs.