Jobs · Customer Service · Louisiana

Guestroom Attendant

Four Seasons Hotel and Residences New Orleans · New Orleans, LA · 5 days ago
On-siteCustomer ServiceFull-time

About the role

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Housekeeping team as a Guest room attendant.

You will deliver world-class guest experiences by maintaining exceptional room standards and ensuring every detail contributes to a welcoming environment. Through proactive service and keen attention to guest preferences, you will anticipate needs, resolve concerns, and create personalized touches that elevate the stay experience. As an expert on hotel amenities and services, you will help guests make the most of their visit while consistently exceeding expectations.

What You'll Do

  • Clean, dust, and sanitize all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure
  • Performs Room Attendant duties in occupied rooms and check-out rooms
  • Provides turndown service for guests
  • Find opportunities to personalize the service experience for each guest

What You Bring

  • At least one year experience working in hotel housekeeping is preferred
  • Strong organization skills and an eye for attention to detail
  • Strong communication skills

What To Expect

  • A Fast-Paced environment where attention to detail is necessary
  • Work a 40-hour, flexible work schedule that includes mornings, nights, weekends, and holidays
  • A guest-focused environment that values teamwork, communication, and shared commitment to hospitality excellence

What We Offer

  • A Rewarding Work Culture, with mentoring, training and development opportunities
  • Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
  • 401k participation with a company matching program after 30 days of employment
  • Discounted Accommodations at Four Seasons Worldwide
  • Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
  • Complimentary employee meals prepared by the Four Seasons Culinary Team
  • Complimentary uniforms that are laundered by our housekeeping department
  • Discounted parking near hotel
  • And much more!

Company Information

  • Four Seasons is an Equal Opportunity, Affirmative Action employer
  • Minorities, women, veterans, and individuals with disabilities are encouraged to apply

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