Guest Services Team Member - Shafter Aquatics Center
The Sports Facilities Companies · Shafter, CA · 1 mo ago
SalesPart-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer interactions through phone and email
- Provide technical solutions to customer issues
- Document and escalate complex issues to senior team members
- Contribute to improving customer satisfaction metrics
Requirements
- Bachelor's degree in Computer Science or related field
- At least 2 years of experience in customer service or technical support
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Customer service skills
- Technical troubleshooting abilities
- Effective written and verbal communication
Benefits
- Competitive salary
- Flexible work schedule
- Professional development opportunities
Pay
$50,000 annually
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM
Contact
To apply, please fill out the form below.