Guest Services Representative - P/T - Weekends (16 hours)

Are you service oriented and interested in working for an organization passionate about love and excellence? This position serves as the ambassador providing an outstanding experience with a personal touch and offering a welcoming environment to all patients, visitors, and guests.

Requirements

• High school diploma or equivalent
• Two years of customer service experience

Responsibilities

• Greets patients and visitors with love and excellence and provides accurate, helpful information
• Partners with ChristianaCare caregivers such as patient guides, constables, patient escort, patient relations, nurse managers, volunteer coordinators/manager to provide exceptional experience
• Completes assigned projects such as collating, typing, and processing visitor passes with other related duties as required
• Receives, documents any lost or found property or answers any inquiries about lost and found property with the use of the Report to Learn (R2L) system, currently Newark and Wilmington campuses
• Ensures the Information Desk Directories are maintained and are updated as needed
• Advises the volunteers and Junior Board member’s daily assignments and answers any questions or inquiries they may have during their volunteer shift
• Excellent oral communication skills
• Distribute visitor badges
• Keeps team members updated on current issues/concerns before leaving their shift

Schedule

• Part-time
• Weekends
• Day/Evening shifts

Pay

Hourly pay range: $16.50 - $23.93

Benefits

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, and an employee assistance program. Learn more about our benefits for eligible positions.