Guest Services Representative-632010

About the role

Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.

Requirements

• High School diploma or GED required
• Some college courses in Hotel Management preferred
• Previous guest service experience preferred
• Previous Hotel/Motel experience preferred

Skills

• Excellent communication and organizational skills
• Able to maintain a professional, positive demeanor in stressful situations
• Polite to guests at all times