Guest Services Operations, Shuttle Driver Part Time

Position Responsibilities

Provide our guests with excellent customer services from arrival to departure.
Greet guests with a warm welcome, anticipate and handle requests including parking cars and escorting guests to their rooms while assisting with luggage.
Offer guests directions and other information about the area.
Responds to guest needs and requests promptly and efficiently.
Transfer luggage and packages to and from rooms, loading areas, and vehicles.
Park & retrieve guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate documentation of vehicle damage.
Absolutely ensure keys to guest vehicles are always locked and secure.
Maintains hotel van consisting of washing, cleaning, and fueling.
Maintains hotel golf carts including washing and cleaning.
Sets up and cleans the front drive and lobby areas, including cleaning ashtrays, trash, seating areas, front doors, oil leaks, sidewalks, etc.

Knowledge, Skills & Abilities

• Valid US Driver’s License with satisfactory driving record
• High School diploma or equivalent required
• Previous experience in hotel services is preferred
• Ability to work in a fast-paced, dynamic environment meeting multiple deadlines
• Ability to drive a variety of vehicles including golf carts and vans
• Ability to read and interpret road signs in English
• Ability to read, understand and comply with the rules and regulations of the State and Federal DOT
• Ability to communicate effectively verbally and in writing
• Ability to establish and maintain professional relationships with all students, parents, guests and staff
• Ability to prepare concise records and reports
• Highly organized with the ability to juggle multiple schedules
• A superior work ethic
• Desire to work collaboratively with colleagues
• Excellent written and verbal communication skills

Preferred Skills

• CPR and First Aid certification

Physical Demands and Work Environment

• Ability to lift, move, push and pull equipment or boxes in excess of 40lbs
• Should be able to handle outdoor temperatures for a reasonable period of time
• Ability to stand for entire shift
• Ability to work flexible hours to include nights, weekends and holidays is required

Benefits

• Comprehensive Medical, Dental and Vision
• Flexible Spending Account and Health Savings Account options
• 401k with an Employer Match
• Short Term and Long Term Disability
• Group and Supplemental Life & AD&D
• Gym Discount Program
• Pet Insurance
• Wellbeing Program
• and more!