Guest Services Agent / Shuttle Driver (Part-Time)

Management$13/hrFull-time

High school diploma or equivalent preferred.
Minimum of one year of customer service, hospitality, transportation, or related experience preferred.
Must possess a valid driver's license.
Must maintain a clean DMV driving record.
Must be at least 21 years of age.
Ability to pass a motor vehicle record (MVR) review.
Ability to read, write, and speak basic English.
Ability to understand and apply basic mathematical skills.
Ability to follow written and verbal instructions.
Strong guest service and communication skills.
Able to remain professional and courteous in all guest interactions.
Able to work independently and as part of a team.
Able to lift, push, pull, stoop, bend, and stand for extended periods.
Able to work a flexible schedule, including weekends, evenings, and holidays.

Provide guest services in a highly professional manner, consistently exceeding guest expectations.
Greet and interact with guests in a friendly and professional manner while creating a memorable "WOW" experience.
Safely transport guests to and from designated locations, including the airport and oceanfront.
Assist guests with luggage and transportation needs.
Ensure all guest requests are handled in a timely and efficient manner.
Maintain cleanliness and appearance of shuttle vehicles and guest service areas.
Inspect transportation vehicles daily and report maintenance concerns promptly.
Interact with guests, coworkers, and management in a professional and courteous manner.
Resolve guest concerns and service issues in a positive and professional manner.
Complete required safety training and comply with all company policies and procedures.
Report unsafe work conditions, safety concerns, and security violations immediately.
Participate in training programs, meetings, and special projects as assigned.
Remain knowledgeable of hotel services, amenities, and local attractions.

Similar jobs