Guest Services Attendant, Lodge Kohler (Full-time, 2nd Shift)

About the role

Join our guest services team — the heartbeat of our business and the warmth our guests remember long after their stay. Our Lodge Kohler team leads an action-packed boutique hotel just yards from Lambeau Field, home of the Green Bay Packers.

Responsibilities

• Providing guests with prompt, courteous service that exceeds their expectations
• Assisting guests with their arrival, departure, luggage, and vehicles
• Valet parking vehicles
• Driving the guest shuttle in the Green Bay area
• Identification of guest and room number, analyzing the logistics and the most efficient procedures of bringing luggage to guest's room
• Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions
• Miscellaneous deliveries required by guest or hotel staff
• Maintaining a clean work area, including all common rooms and storage closets

Requirements

• Valid driver's license and within the guidelines of Kohler Co. corporate insurance policy
• At least 21 years of age at time of application
• Applicants must be authorized to work in the US without requiring sponsorship now or in the future

Qualifications

• Prior experience with customer service preferred

Pay & Schedule

• Hourly range: $13.10 – $19.60 (specific rate influenced by factors including education and work location)
• Full-time position
• Shifts: 2:00pm to 11:00pm, weekdays and weekends

Benefits

• Competitive salary
• Health, vision, and dental insurance
• 401(k) with company matching
• Ongoing investment in personal development
• Opportunity to collaborate with others across functions and roles