Guest Services Attendant l Part-Time l Stride Bank Center

Responsibilities

• Provide exceptional customer service to all guests.
• Greet guests and scan tickets as they enter the building or section assigned.
• Usher guests to their seats and provide directional assistance throughout facility.
• Maintain guest conduct and provide assistance to guests as needed.
• Report any unsafe equipment or situations to supervisory staff immediately.
• Perform crowd control management functions.
• Act as a member of the emergency evacuation team by directing guests to emergency exits.
• Monitor emergency exits and assist guests with special needs.
• Move around to various positions/locations based on event needs.
• Hand out materials to guests as needed for events.
• Follow directions for all event procedures and safety standards.
• Provide excellent customer service assistance to internal and external clients.

Qualifications

• A high school diploma, GED, or equivalent is preferred.
• Must have a demonstrated ability to function in a fast-paced, high-pressure environment.
• Exceptional customer service experience and skills – outgoing and friendly personality required.
• Possess strong interpersonal and communication skills.
• Ability to work both independently and as part of a team, remaining flexible in role.
• Must have the ability to work flexible schedules including long hours, nights, weekends, and holidays.

Benefits

• Part-Time employees may be eligible for a 401(k) savings plan and matching contributions.

EVERGREEN ROLE

• Applications are accepted on an ongoing basis; there is no application deadline.

Pay

• The hourly rate for this position is $12.00.

Schedule

• This is an evergreen role with applications accepted on an ongoing basis.