GUEST SERVICES AMBASSADOR

We need to output HTML fragment with sections only when content present. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to extract content from posting. First, remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. We need to keep substantive info: Salary: $23 - $24 / hour (Pay). About the role: description of Rapport division. Job Summary: description of GSA responsibilities. Key Responsibilities list. Preferred Qualifications list. Benefits list. Also maybe Schedule: "Open availability is required; work hours will include days, evenings and weekends as business requires. 40 hour work week." That's schedule info. We need sections: About the role (maybe from first paragraph about Rapport). Responsibilities (Key Responsibilities). Requirements (maybe Preferred Qualifications? Could also include Qualifications). Qualifications (maybe Preferred Qualifications). Skills (maybe from Preferred Qualifications: basic computer skills, etc). Benefits (list). Pay (salary). Schedule (open availability, 40 hour week). We must not repeat job title as heading. We must not include sections with filler like "commensurate with experience". Not present. We must not include Job ID/requisition numbers as headings; we can drop them or put in short p. We must not include application instructions like "Apply to Rapport today!" etc. Remove. We must not include EEO boilerplate etc. We must not include duplicated lines. Let's parse content: - First paragraph: "Rapport Salary: $23 - $24 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career." We can split: Pay line separate. Then About the role: the rest. - Job Summary: "The Guest Service Ambassador (GSA) is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all times. Located at the Front Desk, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit. Open availability is required; work hours will include days, evenings and weekends as business requires. 40 hour work week." We could put part of that in About the role? Actually Job Summary is separate but we can incorporate into About the role or Responsibilities. But we have sections: About the role (maybe includes company description and job summary). Responsibilities (Key Responsibilities). Requirements (maybe Preferred Qualifications). Qualifications (maybe same as Requirements? Might duplicate). Better to have: About the role (company overview + job summary). Responsibilities (list). Requirements (Preferred Qualifications). Skills (maybe subset of Preferred Qualifications: basic computer skills, etc). Benefits (list). Pay (salary). Schedule (open availability, 40 hour week). We must not repeat content unnecessarily but preserve all substantive info. Could split Preferred Qualifications into Requirements and Skills. Preferred Qualifications list items: - A genuine sense of hospitality, with a commitment to delivering the Platinum Service(R) Standard in all aspects of the GSA job. - The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment. - Excellent listening and oral communication skills. - Basic computer skills and knowledge of office technology / equipment. - Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details. - A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain. - Two to three years' experience in a client service / reception position within a hospitality or corporate environment. We could treat first 6 as Requirements/Skills, and the experience as Requirements (Qualifications). But we can just put all under Requirements (or Qualifications). Since we have both sections, we need to decide. We could put Requirements: experience (two to three years). Qualifications: the list of attributes (hospitality sense, ability under pressure, communication skills, computer skills, punctual, professional approach). Skills: maybe basic computer skills and knowledge of office technology/equipment (but that's already in qualifications). Might be redundant. Given instruction: Prefer a few substantive sections over many thin ones. So maybe we combine Requirements and Qualifications into one section? But we must use headings only when posting has real specific content for it. We could have sections: About the role, Responsibilities, Requirements (includes qualifications and skills), Benefits, Pay, Schedule. That's 6 sections. We need to ensure we don't create sections with filler. All have content. Now extract Benefits list: "Associates In Rapport Are Offered Many Fantastic Benefits. Medical DentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Paid ParentalLeavePersonal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information." We need to format as list items. The benefits are concatenated without punctuation. We need to split them into sensible items. Could list each benefit as separate

. Let's parse: - Medical - Dental - Vision - Life Insurance/ ADDisability Insurance (maybe "Life Insurance/AD&D Disability Insurance"? We'll keep as given) - Retirement Plan - Paid Time Off - Holiday Time Off (varies by site/state) - Associate Shopping Program - Health and Wellness Programs - Discount Marketplace - Identity Theft Protection - Pet Insurance - Commuter Benefits - Employee Assistance Program - Flexible Spending Accounts (FSAs) - Paid Parental Leave - Personal Leave Also note "Associates may also be eligible for paid and/or unpaid time off benefits..." that's not a distinct benefit, could be omitted as boilerplate? It's still substantive but maybe we can include as a note. But we can keep as a

maybe "Eligible for paid and/or unpaid time off benefits per applicable laws". However instruction: do not invent or summarize away detail. We could keep that sentence as a

after list. But we should avoid duplication. We'll include the list as above, and then a

for the note. Now Pay: "$23 - $24 / hour". We'll put in

under Pay section. Schedule: "Open availability is required; work hours will include days, evenings and weekends as business requires. 40 hour work week." We'll put in

under Schedule. Now About the role: combine company description and job summary (excluding salary line). Let's craft: "Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. The Guest Service Ambassador (GSA) is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all times. Located at the Front Desk, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit." We could keep the Open availability and 40 hour week under Schedule, not duplicate. Now Responsibilities: list from "Key Responsibilities:" items. Let's extract each: - Provide high-level internal and external customer support - Greet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction. - Assist in making space reservations using an online tool and escorting guests throughout the office - Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest - Coordinate luggage drop-off and pick-up - Manage the access badge process for employees and visitors according to client standards - Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen - Provide general travel support (arranging for transportation, providing directions, etc.) - Coordinate and arrange basic office equipment repairs and maintenance - Carry out instructions for security, fire, health and safety guidelines - Provide first-line support for basic office technology - General administrative support - Interface with vendors to provide seamless customer support - Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications. - Maintain a strong awareness of business activity and communicate all updates with your team members. - Communicate and interact effectively with all other departments. - Conduct opening and closing walkthroughs when business requires We'll put each as

. Now Requirements/Qualifications/Skills: We'll combine into one section maybe "Requirements". But we have separate headings allowed. To avoid many thin sections, we can put all under "Requirements". However we need to follow instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't say we must use all; we can use only those with content. So we can use Requirements and maybe not Qualifications/Skills if we combine. But we need to preserve all substantive info; we can put all under Requirements. Thus sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Now we need to output HTML fragment only, no /, no markdown fences. Let's craft:

About the role

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. The Guest Service Ambassador (G