Guest Service Supervisor

The Role

You support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensure guests receive a smooth and welcoming experience from arrival to departure.

What You Will Be Doing

• Assist with training the guest services team
• Support service recovery efforts
• Cover shifts as needed
• Ensure guests have a smooth and welcoming experience

Why You Will Love It Here

• Flexible to work any shifts including holidays and weekends
• Stay fueled for success with complimentary breakfast buffet
• Enjoy Maryland-inspired favorites and libations at the rooftop restaurant
• Relax at the Lobby Bar & Lounge after a long day
• Connect to high-speed Wi-Fi and find recipes to cook in your suite's full-size kitchen
• Rest easy in plush bedding

Qualifications

Flexible to work any shifts including holidays and weekends

Benefits

• Complimentary breakfast buffet
• Rooftop restaurant serving Maryland-inspired favorites and libations
• Lobby Bar & Lounge for unwinding after a long day
• High-speed Wi-Fi for staying connected
• Full-size kitchen in your suite for cooking
• Plush bedding for a restful night's sleep

Pay

$20.00 to $22.00 per hour

Schedule

Flexible to work any shifts including holidays and weekends

Company Information

Address: 800 North Wolfe Street, Baltimore, MD 21205
Managed By: Dimension Hospitality