Guest Service Specialist - Campaign
About the role
Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering exceptional customer service. Our team is the heart and face of our brand, delivering the care, connection, and exceptional customer support that defines every customer experience. As we accelerate our growth across the country, we're looking for a Guest Service Specialist who is ready to stand out and be part of something special.
Why join Mister
Be part of an extraordinary team. Work where the energy is high and people are the heart of the business. Everything we do is guided by our core values: We Care, We Work Hard, and We Have Fun. Supercharge your career growth — we're scaling nationally and investing in leadership at every level. Our industry-leading training programs will immerse you in our culture, brand standards, and operational playbook.
Benefits
- Same-day pay — access your money as you earn it
- PTO from day one
- Affordable medical, dental, and vision insurance
- 401(k) match
- Tuition reimbursement
Responsibilities
- Greet every customer with a wave and a smile
- Enthusiastically sell our products and Unlimited Wash Club membership program
- Genuinely thank each customer for choosing Mister
- Anticipate and solve customer needs
- Ensure each customer leaves with a clean, dry, and shiny car
- Enjoy variety, hands-on work, and rewarding days
- Keep our sites clean, inviting, and well-maintained
- Collaborate with team members to complete tasks and achieve goals
Requirements
- Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles
- Sell with passion and energy
- Love working with others to get things done
- Thrive in a fast-paced, outdoor work environment
- Open to feedback and learning new things
- Consistent, reliable, and available to work varied shifts, including weekends and holidays
- Have the energy to stay on your feet and the strength to lift what's needed