Guest Service Specialist - Campaign

About the role

Mister Car Wash is the nation's largest and most innovative car wash brand. Team members deliver exceptional customer service guided by core values: We Care, We Work Hard, and We Have Fun. The company is scaling nationally and investing in leadership at every level with industry-leading training programs that immerse new hires in the culture, brand standards, and operational playbook.

Responsibilities

• Greet every customer with a wave and a smile
• Enthusiastically sell products and the Unlimited Wash Club membership program
• Genuinely thank each customer for choosing Mister
• Anticipate and solve customer needs
• Ensure each customer leaves with a clean, dry, and shiny car
• Keep sites clean, inviting, and well-maintained
• Collaborate with team members to complete tasks and achieve goals

Requirements

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality‑type roles
• Sell with passion and energy
• Love working with others to get things done
• Thrive in a fast-paced, outdoor work environment
• Open to feedback and learning new things
• Consistent, reliable, and available to work varied shifts, including weekends and holidays
• Have the energy to stay on your feet and the strength to lift what's needed

Benefits

• Same-day pay (access to earnings as you earn them)
• PTO from day one
• Affordable medical, dental, and vision insurance
• 401(k) match
• Tuition reimbursement

Schedule

Varied shifts required, including weekends and holidays.