Guest Service Specialist

About the role

Mister Car Wash is the nation’s largest and most innovative car wash brand. As a Guest Service Specialist you’ll be the heart and face of the brand, delivering exceptional customer service and helping every customer leave with a clean, dry, and shiny car. We’re scaling nationally and investing in leadership at every level, so this is an opportunity to grow your career while making a real difference each day.

Your Day, the Mister Way

• Greet every customer with a wave and a smile.
• Enthusiastically sell products and Unlimited Wash Club memberships.
• Genuinely thank each customer for choosing Mister.
• Anticipate and solve customer needs.
• Ensure each customer leaves with a clean, dry, and shiny car.
• Keep our sites clean, inviting, and well-maintained.
• Collaborate with team members to complete tasks and achieve goals.

You’d Make a Great GSS If You…

• Enjoy making meaningful connections with customers and are excited to learn and grow in customer service, retail, or hospitality-type roles.
• Sell with passion and energy.
• Love working with others to get things done.
• Thrive in a fast-paced, outdoor work environment.
• Are open to feedback and learning new things.
• Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
• Have the energy to stay on your feet and the strength to lift what’s needed.