Guest Service Rep

Responsibilities

• Greet and check in guests in a friendly and efficient manner
• Answer phone calls and respond to guest inquiries
• Handle guest requests and resolve any issues promptly
• Uphold the standards of hospitality and company procedures
• Maintain a clean and organized front desk area
• Work all scheduled shifts - Must be able to work weekends
• Willing to cross-train with other departments
• Auxiliary duties as needed

Requirements

• High school diploma or equivalent
• Previous customer service experience preferred
• Genuine passion for hospitality and helping people
• Team-oriented individual
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficiency in Microsoft Office and other computer programs

Pay

$16 - $18 per hour