Guest Service & Outreach Representative
The Crossing at Big Creek · Cottonwood, AL · 4 wk ago
Customer Service$6/hrFull-time
Key Responsibilities and Job Duties
- Create and verify new player accounts with accuracy and compliance
- Aid guests with account setup and questions
- Conduct outbound calls to introduce and promote draft beer offerings
- Build relationships with businesses and generate interest
- Maintain accurate records of customer and sales interactions
Required Skills And Qualifications
- Strong customer service and communication skills
- Attention to detail and accuracy with data entry
- Sales or call center experience
- Basic computer skills and ability to multitask
- Able to stand for extended periods
- Available for nights, weekends and holidays
- Professional demeanor
Employee Benefits (Full-time)
- Company covers 50% Health Insurance (BCBS)
- Dental & Vision (BCBS)
- Health reimbursement plan
- Years of service discounts on insurance
- IRA + Company Match up to 3% (after 1 yr of service)
- Paid time off (yrs of service increase)
- Holiday Season Savings Fund
- Holiday Pay
- Weekend Pay ($6 additional per hour)
- Tips
About the Role
This role supports both player account services and business outreach efforts.
Qualifications
- High School Diploma or equivalent
- Ability to pass background check
- Must be 21 years old or older
Skills
- High School Diploma or equivalent
- Ability to pass background check
- Must be 21 years old or older
Benefits
- Health Insurance (BCBS) - Company covers 50%
- Dental & Vision (BCBS)
- Health Reimbursement Plan
- Years of Service Discounts on Insurance
- IRA + Company Match up to 3% (after 1 yr of service)
- Paid Time Off (yrs of service increase)
- Holiday Season Savings Fund
- Holiday Pay
- Weekend Pay ($6 additional per hour)
- Tips