Guest Service Expert

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. Content: - Additional Information: "Weekends and holidays availability preferred" - Job Number: 26116292 (metadata, drop) - Job Category: Food and Beverage & Culinary (maybe part of About the role? Could be included in a short p) - Location: 102 Edinburgh Dr S, Cary, North Carolina, United States, 27511 (metadata) - Schedule: Full Time (Schedule section) - Located Remotely? N (metadata) - Position Type: Non-Management (metadata) - POSITION SUMMARY: paragraph describing role. - Then description of duties: "Our Guest Service Experts take the initiative and deliver a wide range of services..." etc. That's responsibilities. - Then "No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional." This could be responsibilities or requirements. - Then "Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time." This is responsibilities/requirements. - PREFERRED QUALIFICATIONS: Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None. - Then EEO boilerplate (remove). - Then Courtyard description (maybe About the role or company description). This is more about company, could be part of About the role. We need to avoid repeating job title as heading. No Job ID/requisition numbers as headings. We need to decide sections: - About the role: could include POSITION SUMMARY and maybe company description (Courtyard paragraph). Could also include Job Category? Probably not needed as heading. - Responsibilities: list of duties (setting tables, communicating with kitchen, interacting and serving guests, cleaning work areas and supplies, etc.) plus the safety, policies, uniform, etc. plus physical demands. - Requirements/Qualifications: Preferred Qualifications (education, experience, supervisory, license). Could also include "Weekends and holidays availability preferred" as a requirement. - Benefits: none given. - Pay: none. - Schedule: Full Time (we have that). So we can include Schedule section with "Full Time". That's specific content. We should not include sections with placeholder like "not specified". So we include Schedule. We need to use

• for any list of duties/requirements/benefits. So for responsibilities we can make a list. For qualifications also list. We need to use

  for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details. Let's extract details: POSITION SUMMARY paragraph: "Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional." Then physical demands paragraph: "Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time." Then PREFERRED QUALIFICATIONS: - Education: High school diploma or G.E.D. equivalent. - Related Work Experience: Less than 1 year related work experience. - Supervisory Experience: No supervisory experience. - License or Certification: None Additional Information: "Weekends and holidays availability preferred" Schedule: Full Time Location etc not needed. Company description paragraph (Courtyard): "At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you." We could include that in About the role or maybe a separate section like "About the company". But only headings allowed are the listed ones. Could put it under About the role as prose. Thus sections: - About the role: combine POSITION SUMMARY and company description? Might be long but okay. - Responsibilities: list of duties (setting tables, communicating with kitchen, interacting and serving guests, cleaning work areas and supplies) plus safety, policies, quality standards, uniform/professional appearance/communications, plus physical demands (stand/sit/walk, moving over surfaces, managing menu, hands-on work lifting etc). Could break into two lists? But we can combine into one

  with items. - Requirements: list of preferred qualifications (education, experience, supervisory, license) plus weekends/holidays availability. - Schedule: Full Time. We must not create Pay/Benefits unless present. Now ensure we don't repeat job title as heading. We must not include Job ID etc. Now produce HTML fragment. We need to wrap sections in appropriate tags: each section starts with

  heading, then content (

  or

  • ). We must not include any extra text outside HTML. Let's craft. About the role:

    Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

    At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    That seems fine. Responsibilities: Could combine the duties from POSITION SUMMARY and physical demands. List items: - Setting tables - Communicating with the kitchen - Interacting and serving guests - Cleaning work areas and supplies - Creating a safe workplace - Following company policies and procedures - Upholding quality standards - Ensuring uniform, personal appearance, and communications are professional - Managing the menu (read and visually verify information) - Taking a hands-on approach to work: move, lift, carry, push, pull, and place objects weighing ≤25 pounds without assistance and ≤50 pounds with assistance - Reach overhead and below the knees, including bending, twisting, pulling, and stooping - Standing, sitting, or walking for extended time - Moving over sloping, uneven, or slippery surfaces We need to preserve all details exactly as in text. Let's copy phrases. From POSITION SUMMARY: "setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies". Also "creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional." From physical demands: "Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping)." We'll make list items each as a sentence. Now Requirements: list: - Education: High school diploma or G.E.D. equivalent. - Related Work Experience: Less than 1 year related work experience. - Supervisory Experience: No supervisory experience. - License or Certification: None - Weekends and holidays availability preferred We could also include "Preferred Qualifications" heading but we are using Requirements section. Now Schedule: Full Time. We'll output:

    About the role

    ...

    ...

    Responsibilities

    • Setting tables
    • Communicating with the kitchen
    • Interacting and serving guests
    • Cleaning work areas and supplies
    • Creating a safe workplace
    • Following company policies and procedures
    • Upholding quality standards
    • Ensuring uniform, personal appearance, and communications are professional
    • Managing the menu (read and visually verify information)
    • Taking a hands‑on approach to work: move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance
    • Reach overhead and below the knees, including bending, twisting, pulling, and stooping
    • Standing, sitting, or walking for an extended time
    • Moving over sloping, uneven, or slippery surfaces

    Requirements

    • Education: High school diploma or G.E.D. equivalent.